Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.1
20 reviews
5 stars
5
4 stars0
3 stars
1
2 stars0
1 star
14
- KDKelley DelaneySep 18, 20251.0I've called this branch MULTIPLE times and no one has EVER returned my call. I have to call corporate any time I need something. Absolutely terrible customer service.
- GPGlen PellettJul 13, 20221.0I visited the branch banker in person last week to discuss opening an account for my father’s estate. I explained that there were unusual circumstances in that there are co-executors, with one residing in Wisconsin, and showed him relevant documents. He assured me that he could handle this request. After a call to my brother, he sent additional documents to the banker and I was finally able to make an appointment (after three days of attempted calls and email). At the appointed time, the banker was just beginning to read the documents. After playing with his keyboard and mouse for a time, the banker finally stated that Truist could not open an account. My wife and I will both be moving to a new bank that offers real customer service.
- SSSamMar 3, 20221.0Logan will not return calls.
- CBChris BrandOct 24, 20185.0Fortuna and Logan are the best. I highly recommend this location. It is worth the drive from other areas!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Mount Pleasant?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What days and hours is the Truist branch at 404 Johnnie Dodds Blvd open?
The branch is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
How can I open a new account at Truist?
You can open a new account online, by phone, or at a local branch. Online accounts take a few days for debit cards to arrive, but branches provide temporary debit cards immediately.
How do I activate my Truist debit card?
You need to activate your debit card online before using it for purchases or payments.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts to help you save for goals or emergencies.
What banking services are available at this Truist location?
Services include deposit transactions, loans, credit cards, mortgage, insurance, investment, treasury, trust, business and small business banking, and foreign currency exchange.
Is there an ATM available near the Truist branch?
Yes, there is a Truist ATM nearby for convenient cash access.
What restaurants are near the Truist branch where I can dine before or after my visit?
Nearby dining options include Orlando's Pizza, Grace & Grit (southern and seafood restaurant), Wendy's, Hardee's, and Sticky Fingers Ribhouse.
Are there any nearby leisure activities close to Truist?
Yes, you can visit the Tips Golf Club or enjoy community activities at The First Tee of Greater Charleston nearby.
How can I book an appointment at the Truist branch?
You can schedule an appointment online using their reservation website link.