First Citizens Bank

3.5
11 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
903 Johnnie Dodds Blvd, Mount Pleasant, SC
29464, United States

Hours

Reviews

3.5
11 reviews
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  • JM
    Jessica Mclawhorn
    Mar 21, 2025
    1.0
    First Citizens used to have a small town feel. I have banked with them for personal and business for many years. This afternoon I was reminded I need to find another bank. This bank has turned so corporate and with the terrible hours they keep, it’s probably time to move on.
  • AF
    Alvin Fode
    Sep 1, 2021
    1.0
    Stopped by today to withdraw money from drive through Sat waiting for 10 minutes with no help while employees were there and looking at me never came to window to acknowledge I was there after close to 15 minutes just left horrible service
  • WM
    Wayne McLintock
    Jan 18, 2018
    5.0
    Always great customer service!
  • CS
    Charlotte Schronce
    Mar 7, 2017
    2.0
    I hate to say this, because the one on James Island is Great, but this is the worst bank I've ever done business with. I never get out of the drive through in less than 10mins. There are never any slips or pens in the containers. Custom Service is less than par.. employee turn over seems high as well.. I rarely see a familiar face

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank at 903 Johnnie Dodds Blvd?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

When is the drive-through service available at First Citizens Bank Mount Pleasant?

The drive-through is open Monday to Friday from 8:30 AM to 5:00 PM, and closed on weekends.