First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
First Citizens used to have a small town feel. I have banked with them for personal and business for many years. This afternoon I was reminded I need to find another bank. This bank has turned so corporate and with the terrible hours they keep, it’s probably time to move on.
AF
Alvin Fode
Sep 1, 2021
1.0
Stopped by today to withdraw money from drive through Sat waiting for 10 minutes with no help while employees were there and looking at me never came to window to acknowledge I was there after close to 15 minutes just left horrible service
WM
Wayne McLintock
Jan 18, 2018
5.0
Always great customer service!
CS
Charlotte Schronce
Mar 7, 2017
2.0
I hate to say this, because the one on James Island is Great, but this is the worst bank I've ever done business with. I never get out of the drive through in less than 10mins. There are never any slips or pens in the containers. Custom Service is less than par.. employee turn over seems high as well.. I rarely see a familiar face
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 903 Johnnie Dodds Blvd?
The bank is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
When is the drive-through service available at First Citizens Bank Mount Pleasant?
The drive-through is open Monday to Friday from 8:30 AM to 5:00 PM, and closed on weekends.
Is First Citizens Bank open on major holidays?
The branch is closed on holidays including November 11, November 27, December 25, and January 1.
What types of banking products does First Citizens Bank offer at this location?
Products include checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
What specialized services are available at First Citizens Bank Mount Pleasant?
Services include mortgage banking, private banking, investment advising, commercial and business lending, leasing, and insurance specialties.
How can I schedule an appointment with First Citizens Bank at this location?
You can book an appointment online via their reservation URL at https://outlook.office365.com/owa/calendar/MPJohnnieDodds@firstcitizens.com/bookings/.
What is the address and contact number for First Citizens Bank in Mount Pleasant?
The bank is located at 903 Johnnie Dodds Blvd, Mount Pleasant, SC 29464. You can call them at +1 843-216-2101.
What nearby educational facilities are close to First Citizens Bank Mount Pleasant?
Nearby educational places include Cadence Academy Preschool, Coastal Academy - Mt Pleasant, and Gateway Academy.
Are there nearby healthcare services around First Citizens Bank for convenience?
Yes, nearby healthcare options include New Miracles Studio 3D & 4D Ultrasounds, Fermo Psychiatric Solutions, Heidi Williams (plastic surgeon), Carolina Center for Restorative Dentistry, Gardner Orthodontics, and Everest Therapy Solutions.
What real estate and mortgage services are accessible near First Citizens Bank Mount Pleasant?
Nearby real estate and mortgage professionals include Bobby Green, Sam Tastad, Tim Loss, Amanda Thomas - The AgentOwned Realty Co., Whitley A. Boyd, Managing Broker & Realtor, Carolina One Real Estate, Margaret Marcoe Homes, Heather Leman - CMG Financial, Jamie Minster, and Liz Loadholt.