Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.2
24 reviews
5 stars
12
4 stars
1
3 stars0
2 stars
2
1 star
9
- RRReviewerNov 26, 20251.0This particular branch always only has one teller working the lobby. I went in this morning because I had multiple transactions & did not want to tie up the drive thru. There was one teller, and she was helping a customer, and there was a gentleman waiting in line in front of me. The gentleman in front of me was sighing and huffing and puffing the whole entire time that I was in there so I have a feeling that he had been waiting a while. I was in line for 10 minutes while the one teller assisted the customer that she was helping when I arrived. When that person left, the gentleman in front of me started walking towards her and she said I’ll be right back with you and she left. I don’t know where she went but she was gone for a solid 5 minutes. When she came back out, she was doing something on her computer and then there was another bank employee that came over and was helping her do something on her computer never once did they say I’m sorry this is taking so long or we’ll be right with you or anything. After standing there for 20 minutes I had to leave. This branch is the only one I pass every day on my daily commute. First thing Monday morning I will be transferring all of my accounts from Truist to a completely different bank because this is just ridiculous & bad customer service!
- VPVictor & Rene' PressleySep 10, 20255.0Quick and professional service!
- JBJosh BontragerJun 27, 20251.0Next to impossible to get in touch with anyone at this bank via phone call to ask a simple question. I shouldn’t have to come to the branch to ask a question.
- SMSchuyler McElrathMar 27, 20241.0This branch has very rude tellers. It’s not uncommon to sit at the drive-through window for 5 minutes or more before someone acknowledges that you are there.
- RSRhonda SomebodyJul 20, 20205.0The bank name has changed through the years. I’ve been a customer almost 40 years. I absolutely love the branch in Mauldin. The workers are kind and helpful. I’ve always had good experiences with SunTrust. Best of all, top notch is the Branch Manger, Candace. She is a joy to work with.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The Truist drive-through is open from 9:00 AM to 5:00 PM Monday through Thursday, and from 9:00 AM to 6:00 PM on Friday.
Are the Truist branches open on weekends?
No, the Truist branch at 203 W Butler Rd is closed on Saturdays and Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST. CDs must be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments using your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving money towards goals or emergencies.
What financial products and services are available at Truist Mauldin branch?
Products include checking, commercial accounts, credit cards, loans, mortgage, personal savings, small business banking, and wealth management. Services include deposit transactions, loans, night depository, mortgage loans, insurance, investment, treasury, trust, wire transfers, and foreign currency exchange.
What are the main languages spoken at Truist branch on W Butler Rd?
Truist offers services in English and Spanish.
Which nearby places can I visit around the Truist branch at 203 W Butler Rd?
Nearby you can visit Mauldin Gyros & Burgers, Piccola Italia, Jersey Mike's Subs for dining, and also Coinstar for coin exchange services.
Is there an ATM near Truist at 203 W Butler Rd?
Yes, you can find a Bank of America ATM nearby, as well as other Truist ATMs in the area.
What are some nearby services that customers might find useful before or after visiting Truist?
Nearby services include The UPS Store for shipping, Next Level 2 Barbershop for haircuts, and Sally Beauty for beauty products.