Wells Fargo Bank

Reviews

• JT

  Jake Thomas

  Feb 29, 2024
  5.0
  I came in on a Thursday afternoon at 2 pm and there was no one in line when I walked in. I was greeted immediately by two ladies behind the counter. It took less than 5 minutes to deposit a check into my account and the staff made me aware of a promotional 4.6% APR interest rate for my savings account. I was out in less than 10 minutes and completely happy with the service I received at this branch.
• PM

  Paul McMann

  Oct 20, 2022
  1.0
  I tried to call the branch on 200 Columbia Ave in Lexington, SC to ask some questions about opening an account, but no one answers the phone. I tried several times. It shouldn't be that hard to do business with them. I prefer not to go in after reading reviews where people had to wait two hours and then not be helped.
• YY

  Yuki

  Jul 16, 2022
  1.0
  I want to leave zero star if I could. We came to Wells Fargo twice trying to open an account but it just cannot be done. We were welcomed to wait in the lobby for a banker and waited for 2 hours and then were told they cannot do it because they need to close! If you cannot get things done then don’t let other people wait! If you tell people wait then you need to take the responsibility to service the people who have been waiting! This is the worst experience I have encountered in a bank. This kind of things never happened to me in the past in any other office/store/place. Even DMV has much better service than this place. Zero star.
• LL

  lindzoppotamus

  Jan 16, 2021
  1.0
  I made an appointment for 4:00p. Came in right on time. No one acknowledged me. Bankers walked past, made eye contact, and completely ignored me! A sweet teller came over to let me know someone would be with me shortly after she finished with her customer. The banker (I think her name was Jan) I was supposed to meet with at 4:00p was with another customer until about 4:20p. A different banker ended up helping me instead - still 20 minutes past my appointment time. She was great. Overall, though, poor customer service. Go to a smaller bank, you will get better service. Appointments are useless as walk-ins are allowed and seem to be cared for first regardless of scheduled appointments. I would recommend First Community Bank.

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