First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Absolutely ridiculous! I have been banking with First Citizens before it was First Citizens!
On 11/10/25 at 3:20pm used ATM machine for a $300 withdrawal , did not dispense the cash, issued receipt saying completed, my phone showed completed. Went in Bank and absolutely NO HELP!
Gave me a card to call "Fraud Central", now three phone calls later still not resolved! I realize they have procedures but again RIDICULOUS!
To say I'm disappointed in their performance of taking care of a long term customer (50+years) is an understatement!
If you can not use the ATM at your bank and if you experience a problem the said Bank gives you a card to call Fraud Central I believe it speaks volumes as to the commitment to long term customers!
JC
Jakeh Cooper
Jul 21, 2025
5.0
We have been with First Citizens over ten years. The Laurens branch is always helpful, especially Ms. Susan!!
Frequently Asked Questions About First Citizens Bank
Where is First Citizens Bank located in Laurens, SC?
First Citizens Bank is located at 305 W Main Street, Laurens, SC 29360, USA.
What are the regular operating hours of First Citizens Bank in Laurens?
The bank operates from Monday to Friday, 9:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.
What are the drive-through hours at First Citizens Bank in Laurens?
The drive-through is open Monday through Friday from 8:30 AM to 5:00 PM, and closed on weekends.
Is First Citizens Bank in Laurens open on public holidays?
No, First Citizens Bank is closed on several public holidays including November 11, November 27, December 25, and January 1.
What types of banking products does First Citizens Bank in Laurens offer?
They offer products such as checking, savings, mortgage, home equity, credit cards, online and mobile banking, business checking, business lending, investment solutions, and wealth services.
How can I make an appointment with First Citizens Bank in Laurens?
Appointments can be booked online through their reservation system at https://outlook.office365.com/owa/calendar/Laurens@firstcitizens.com/bookings/.
What is the contact phone number for First Citizens Bank in Laurens?
You can reach them by phone at +1 864-984-3502 or by fax at +1 984-867-3273.
Are there any nearby banks or ATMs close to First Citizens Bank in Laurens?
Yes, nearby places include another First Citizens Bank branch and a Truist ATM, useful for additional banking services or cash withdrawals.
What nearby landmarks or attractions can I visit before or after a banking appointment at First Citizens Bank in Laurens?
You can visit the Laurens Historic District, a notable landmark and park, or attend services at nearby churches like First Baptist Church or First Presbyterian Church of Laurens.
Are there community services or organizations near First Citizens Bank in Laurens that might provide helpful local resources?
Yes, nearby organizations include the Laurens YMCA Child Development Center, C4 Ministries of Laurens County, and the Laurens County Literacy Council, which offer various community and youth services.