Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's regular business hours?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the Truist drive-through service available?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It's closed on Sundays.
What types of accounts does Truist offer?
Truist offers checking, savings, commercial accounts, and other financial products like credit cards, loans, mortgages, and wealth management services.
How can I open a new account with Truist?
You can open an account online, visit a branch during business hours, or call Truist at 844-487-8487. Branch visits provide immediate access to a temporary debit card.
How do I activate my Truist debit card?
You can activate your debit card online, which allows you to make digital purchases and in-person payments.
What services are available by appointment at Truist?
Trust services, leasing services, and cash management services require an appointment at Truist.
What nearby postal services can I use when visiting Truist?
Nearby postal services include the UPS Access Point location, USPS, United States Postal Service, and US Post Office — convenient for shipping and mailing needs before or after your visit to Truist.
Are there other banks close to Truist in Lancaster?
Yes, nearby banks include First Citizens Bank, Founders Federal Credit Union, and First Palmetto Bank, which offer additional financial services in the area.
What community services are located near Truist?
The Arras Foundation and Lancaster County Fire Rescue provide community and emergency services near Truist, which could be beneficial resources for customers.
How can I manage my Truist account on a mobile device?
You can use Truist's mobile app available on Android via Google Play and on iOS via the App Store to manage your banking accounts conveniently.