First Citizens Bank

3.2
13 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
500 N Main Street, Lancaster, SC
29720, United States

Hours

Reviews

3.2
13 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • VF
    Vicky Fancett
    May 9, 2024
    5.0
    Regina (in the offices) was absolutely amazing helping me set up my business account and get everything situated! Never met someone with such great customer service! I’d recommend any one to go to her!
  • VS
    Vicki Stevens
    Apr 20, 2022
    1.0
    Zero stars given, but that’s not an option!! The worse bank by far I have dealt with! I deposit a check and they hold it for 5 days, no one knows why! That’s stealing in my opinion! It’s my money my account not theirs! I have been banking 9 years here and everyday gets worse, from hidden fees to holding my money like I’m a kid. I’ve never b had so much trouble in my life. This bank is a joke!!
  • AA
    Angela
    Feb 3, 2021
    5.0
    The staff are always friendly and helpful.
  • DF
    DavesNotHereMan FR
    Jan 16, 2019
    1.0
    Keep an eye on money you deposit here. Mistakes seem to be a common occurrence. Thank God for credit unions.
  • MH
    meagan hirniak
    Oct 1, 2018
    1.0
    I went in at 4: 16pm today and proceeded to cash my check then deposit. I also add my tip money to deposit into my account. So I would have the funds immediately. Not only did that not happen but they didn’t even place in the right account. Now I couldn’t pay my bills and late. On top of that I have to go to take time out of my busy day tomorrow and fix this damn issue. Lucky I called customer service because I felt something was wrong and I kept my receipts of my visit there. But couldn’t call the branch because they were closed. Because customer service even said nothing was even shown where I deposited anything. How Incompetent can you be! Now you caused late fees

Frequently Asked Questions About First Citizens Bank

What are the regular business hours of First Citizens Bank at 500 N Main Street, Lancaster?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

When is the drive-through service at this First Citizens Bank location available?

The drive-through is open Monday to Friday from 8:30 AM to 5:00 PM and closed on weekends.