First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Regina (in the offices) was absolutely amazing helping me set up my business account and get everything situated! Never met someone with such great customer service! I’d recommend any one to go to her!
VS
Vicki Stevens
Apr 20, 2022
1.0
Zero stars given, but that’s not an option!! The worse bank by far I have dealt with! I deposit a check and they hold it for 5 days, no one knows why! That’s stealing in my opinion! It’s my money my account not theirs! I have been banking 9 years here and everyday gets worse, from hidden fees to holding my money like I’m a kid. I’ve never b had so much trouble in my life. This bank is a joke!!
AA
Angela
Feb 3, 2021
5.0
The staff are always friendly and helpful.
DF
DavesNotHereMan FR
Jan 16, 2019
1.0
Keep an eye on money you deposit here. Mistakes seem to be a common occurrence. Thank God for credit unions.
MH
meagan hirniak
Oct 1, 2018
1.0
I went in at 4: 16pm today and proceeded to cash my check then deposit. I also add my tip money to deposit into my account. So I would have the funds immediately. Not only did that not happen but they didn’t even place in the right account. Now I couldn’t pay my bills and late. On top of that I have to go to take time out of my busy day tomorrow and fix this damn issue. Lucky I called customer service because I felt something was wrong and I kept my receipts of my visit there. But couldn’t call the branch because they were closed. Because customer service even said nothing was even shown where I deposited anything. How Incompetent can you be! Now you caused late fees
Frequently Asked Questions About First Citizens Bank
What are the regular business hours of First Citizens Bank at 500 N Main Street, Lancaster?
The bank is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
When is the drive-through service at this First Citizens Bank location available?
The drive-through is open Monday to Friday from 8:30 AM to 5:00 PM and closed on weekends.
Is First Citizens Bank open on public holidays?
The bank is closed on holidays such as November 11, November 27, December 25, and January 1.
What financial products and services does First Citizens Bank in Lancaster offer?
They offer checking, savings, mortgages, home equity, credit cards, online and mobile banking, business checking, business lending, investment solutions, and wealth services.
How can I contact First Citizens Bank at this location by phone or fax?
The main phone number is +1 803-285-7431 and the fax number is +1 984-867-3205.
Where is First Citizens Bank located in Lancaster, SC?
The bank is located at 500 N Main Street, Lancaster, SC 29720, USA.
Can I schedule an appointment at the First Citizens Bank Lancaster branch online?
Yes, appointments can be booked online via their reservation page at https://outlook.office365.com/owa/calendar/LancasterMain@firstcitizens.com/bookings/.
What nearby postal services can I use when visiting First Citizens Bank in Lancaster?
Nearby postal services include USPS, US Post Office, United States Postal Service, and UPS Access Point location which can be convenient for mailing and shipping needs around your banking visit.
What nearby financial services or mortgage lenders are close to First Citizens Bank Lancaster location?
Nearby financial related services include Steve Sherrill (mortgage lender/broker), Truist bank, First Palmetto Bank, Nichols Hess & Associates Tax & Financial Services, The Springs Company (financial service), and Hess Financial Planning Inc (financial and trust services).
Are there boutiques or clothing stores near First Citizens Bank where I can shop before or after banking?
Yes, nearby boutiques include Gracie K's Boutique, Grace Kelly's Prom & Pageant / Gracie K's Boutique, Preppy Pineapple Boutique, and WEC Lotus Boutique & Designs, offering fashion and accessories options.