Truist

2.8
27 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
7425 SAINT ANDREWS RD, IRMO, SC
29063, United States

Hours

Reviews

2.8
27 reviews
5 stars
10
4 stars
2
3 stars
1
2 stars
1
1 star
13
  • AF
    Ashley Freeman
    Apr 21, 2025
    1.0
    This is the worse bank I’ve ever banked with my account has been locked since April 10 all I keep getting is the run around I can’t access my direct deposit I’m a single mom of 3 kids me and my kids are staying in a hotel it’s really stressful not being able to get my money out my account this is a inconvenience to me !!!! Nobody is helpful this bank is disorganized none of the supervisor at the branch or over the phone and nobody can seem to reach whomever locked my account I’m currently still waiting to access my money !!!
  • CB
    Cathy Boven
    Jan 3, 2025
    5.0
    We had to make several changes to our bank accounts and ended up spending quite a bit of time with Rosa Miller, Branch Leader. We found Ms. Rosa to be a pleasure to work with as she was very professional and kind. She was also extremely accommodating and is a true gem! 😊
  • EM
    Ely Martinez
    Jun 19, 2024
    5.0
    Great customer service I always work with Rosa she is always happy to help and answer any questions I have.
  • TW
    Tiffany Wright
    Oct 7, 2022
    1.0
    Terrible bank! They gave out my personal info to the local powers that be. They give people access to your account then the town preys on you and rob u blind! They went through my account accessed artist 50 cents account and stole 16 million dollars through deposits he made to me. His attorneys in court to get his money back.This town Irmo is sick. They tore up a grocery store they were so angry about a low income apartment that was built in the town. The store was so beautiful before they destroyed it the Kroger grocery store in Irmo looks terrible now. This is how dss in Lexington knew I was getting social security for my daughter now they are payee since they kidnapped her 18 months ago haven't seen or talked to since got my new bank closing my account soon
  • SB
    Shavone Burton
    May 2, 2022
    1.0
    Ever since this bank changed, the drivethru banking has been such a disaster. What used to be 5 to 7 minutes in the bank line, is now 27 minutes. This would be the second time I went to another bank. Not cool at all.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.