At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
I was out of town and stopped in the Indian Land branch to get some help regarding an issue with my account. I received poor customer service by the lady I spoke to. There was no resolution and she was clearly not interested in assisting me. I’m grateful I have quality customer service at my local branch. I definitely would not continue with Truist if I had to depend on the employee I dealt with.
JH
Janet Haber
Oct 7, 2025
5.0
Always a pleasure to deal with Sheri and Baldwin- great customer service!
A mixture of professionalism and friendliness!
KB
Katrina Best
Jul 24, 2025
1.0
Very poor service, not customer friendly and will be closing my account. In a hurry and a couple minutes from closing, I had money transferred from old to new account.Tried to get money out of my account to pay bills but teller stated had to wait until midnight tonight. Not for sure if she discuss my situation with management but I was told NO. It's very disappointing that other lady that she spoke to would not help. But, it's very disappointing that you can't take money out of your own account to pay bills when you need to. This is the only location that I had an issue with. Poor, poor customer service. The crew that was there today and closed the bank( all needs to be FIRED!!!! Not trustworthy or customer friendly. And yes this is a bank that did this, where people put there hardworking money and can't get it when you need it.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist in Indian Land, SC?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
What services does Truist offer at the Indian Land location?
Truist offers deposit transactions, direct retail loans, credit cards, business and mortgage loans, insurance, investment and treasury services, trust services by appointment, leasing, cash management, international and retail wire services, and foreign currency exchange.
How can I open a new account at Truist?
You can open an account online, by visiting a branch during business hours, or by phone. Online applications may take a few days for card delivery, while branch visits offer immediate temporary debit cards. Phone support is available Monday to Friday 8 am-8 pm, and Saturday 8 am-5 pm at 844-4TRUIST.
What are the general banking hours for Truist?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments using your checking account.
What nearby dining options are available around Truist in Indian Land?
You can visit 521 BBQ & Grill for southern barbecue, Papa Johns Pizza for fast food pizza, Reagan's Public House for American cuisine, or Starbucks for coffee and casual dining, all located near Truist.
Are there convenient nearby ATMs if I need banking services near Truist?
Yes, nearby ATMs include BB&T ATM, First National Bank ATM, Bitcoin ATM Teller Fort Mill - Coinhub, and Truist ATMs to provide convenient access to cash and banking services.
Where can I find nearby postal or shipping services close to Truist?
The UPS Store 6092 and UPS Store are nearby and offer printing, shipping, and packing services, which can be helpful for your mailing and courier needs.
What types of bank accounts does Truist offer?
Truist offers checking and savings accounts. Checking accounts are suited for daily transactions like debit card purchases and check writing, while savings accounts help you save money for goals or emergencies.
Is Truist a member of any associations and what securities do they offer?
Truist is a member of the FDIC and an Equal Housing Lender, providing insured banking services and compliant mortgage products.