Truist

2.4
24 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
7715 CHARLOTTE HWY, INDIAN LAND, SC
29707, United States

Hours

Reviews

2.4
24 reviews
5 stars
6
4 stars
0
3 stars
3
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1 star
11
  • AM
    Amy M
    Oct 26, 2025
    1.0
    I was out of town and stopped in the Indian Land branch to get some help regarding an issue with my account. I received poor customer service by the lady I spoke to. There was no resolution and she was clearly not interested in assisting me. I’m grateful I have quality customer service at my local branch. I definitely would not continue with Truist if I had to depend on the employee I dealt with.
  • JH
    Janet Haber
    Oct 7, 2025
    5.0
    Always a pleasure to deal with Sheri and Baldwin- great customer service! A mixture of professionalism and friendliness!
  • KB
    Katrina Best
    Jul 24, 2025
    1.0
    Very poor service, not customer friendly and will be closing my account. In a hurry and a couple minutes from closing, I had money transferred from old to new account.Tried to get money out of my account to pay bills but teller stated had to wait until midnight tonight. Not for sure if she discuss my situation with management but I was told NO. It's very disappointing that other lady that she spoke to would not help. But, it's very disappointing that you can't take money out of your own account to pay bills when you need to. This is the only location that I had an issue with. Poor, poor customer service. The crew that was there today and closed the bank( all needs to be FIRED!!!! Not trustworthy or customer friendly. And yes this is a bank that did this, where people put there hardworking money and can't get it when you need it.
  • RJ
    Rajasekar Jeevanandam
    Mar 15, 2023
    1.0
    Very slow service and understaffed

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.