When you bank with United Community, you'll enjoy convenient access to your personal or business accounts at any of our branches, online or through our mobile app. Open an account, apply for a loan or get sound financial advice from our advisory services. We're in it together, for good.
Extremely rude customer service. I was left to sit in the drive thru with no further communication after they took my check. I could see the girl sitting after she showed the check to someone else. We had to go into the bank to find out what was going on. The original girl that took my check only answered questions as shortly as possible before calling on the manager to tell me what was going on. They wouldn't deposit the check because it wasn't addressed to me (it was endorsed to me by the recipient, who also went into the bank with me). They've deposited this check before on 4 separate occasions. I was told I would need to go to the bank on the check and get it cashed and then bring it back. I cut out the middle man and just took my business to the other bank. If it actually is their policy to not do this, then they are far too inattentive for me to feel comfortable, as its gotten past them 4 times in a row. If they were at the very least polite, I would have understood. This is not the first time I've encountered rude employees with this bank at multiple locations. I will never be back, stay far away if you want good customer service.
TB
Tim Bagwell
Jul 11, 2017
5.0
Great service and people Robin and Kristen are super always have answers and resolve any issues fast. Five stars all the way
What types of checking accounts does United Community offer?
We offer personal and business checking accounts with features like online banking, mobile deposits, and no monthly fees on select accounts. Visit your local branch to find the best fit for your needs.
How do I open a savings account at this branch?
You can open a savings account online or in person. Our team will help you choose between regular savings, money market accounts, and CDs based on your goals.
What do I need to bring to open a checking account?
Please bring a valid photo ID and your Social Security number. Business customers should also bring business formation documents.
Can I apply for a mortgage at this branch?
Yes! Our mortgage specialists are available to guide you through the application process and help you find the right loan for your home purchase or refinance.
What is a HELOC and how do I apply?
A Home Equity Line of Credit (HELOC) lets you borrow against your home’s equity. To apply, fill out the form at ucbi.com/home-equity or meet with a banker at this branch.
Do you offer small business loans?
Absolutely. We provide a variety of business loan solutions including SBA loans, equipment financing, and lines of credit tailored to small business needs. Schedule a consultation with a business banker today.
How do I enroll in online banking?
You can enroll through our website or mobile app. If you need help, our branch staff can walk you through the process.
Can I deposit checks using my phone?
Yes! Use our mobile banking app to deposit checks anytime, anywhere. It’s fast, secure, and easy to use.
What services are available at this branch?
This location offers personal and business banking, mortgage assistance, loan consultations, financial advisor services, and more. Walk-ins are welcome, or you can schedule an appointment.
What are the regular business hours for United Community at 470 Haywood Rd, Greenville?
United Community is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does United Community offer drive-through banking services? If so, what are the drive-through hours?
Yes, United Community has a drive-through open Monday to Thursday from 8:30 AM to 5:00 PM and Friday from 8:30 AM to 5:30 PM. It is closed on weekends.
Is United Community open on holidays?
United Community is closed on Veterans Day (November 11, 2025), Thanksgiving Day (November 27, 2025), and Christmas Day (December 25, 2025). On Christmas Eve (December 24, 2025), it is open from 8:00 AM to 12:00 PM.
Can customers schedule appointments at United Community?
Appointments are not required to visit United Community.
What payment options does United Community accept?
United Community accepts cash, check, financing, Mastercard, Visa, and Zelle.
Does United Community provide wheelchair accessible services?
Yes, United Community has wheelchair accessible entrances and parking.
Where can I find United Community's mobile banking app?
United Community's mobile app is available on the Apple App Store and Google Play Store.
What nearby dining options are available around United Community?
Nearby dining options include The Melting Pot of Greenville, Chili's Grill & Bar, Pho Nomenal Greenville, It's Just Wings, Saskatoon Steaks Fish & Wild Game, and The Melting Pot restaurant.
Are there any nearby health and wellness services near United Community?
Yes, options include Elevate Health - Greenville for weight loss, Blissful Skincare & Massage Therapy, Eternal Elements Massage and Bodywork Therapy, Rx Strength Massage, and various beauty and spa salons like Nails by Michelle Farral and Regency Salon and Spa.
What nearby stores provide mobile phone services near United Community?
Nearby mobile phone services and electronics stores include two AT&T Stores and uBreakiFix for phone repairs.