Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.5
17 reviews
5 stars
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5
- TTTJul 23, 20251.0***Avoid this bank. Recent behavior from Truist suggests they face solvency issues.*** This review is regarding the unusual and poor behavior of Truist Bank. I recently wrote a check to a multi-year member of Truist Bank for approximately $1200. My check cleared from my bank and was deposited in the Truist bank account. Truist then immediately froze the account due to "suspected fraud". With no further information, the account remained frozen for over two weeks and was later abruptly closed and still remains under investigation. My friend has had no access to her personal funds for weeks and we have had to financially support her with cash while she finds a new bank. No one was called, no questions were asked, no inquiries were made to my personal bank. Truist simply froze my friend's account, effectively stealing her funds and holding them hostage while offering no recourse on the matter. I called my bank to make sure everything was okay on our end and they confirmed the check had cleared and they had not been contacted by anyone from Truist. Don't believe me? Do a quick search and you'll find many such stories of people having their funds frozen for no clear reason, and their accounts closed.
- DGdavid grayDec 4, 20245.0Dustin helped me transfer a significant amount of money and he protected my best interest. I really appreciate his attention to detail.
- TWTammy WatfordApr 7, 20211.0I waited for over 30 minutes in the drive thru!!! When we finally made it to the window, there were 4 people working supposedly....no apologies for the wait, no thank you, no customer service....pathetic!!!
- BABob AlvarezJan 20, 20165.0A couple of times now, I have gone to Adam Cantrell, the branch manager of this bank, to get assistance with unusual issues, and he has been the most pleasant and understanding banker, with whom I have ever dealt. While I'm not a resident of Greenville, I have a business in town, and just happened upon him. He is really a throwback to your old, "local banker". He earnestly listens and honestly gives you his ideas on resolving the issue. What a great resource for SunTrust and Greenville. I wish he was in Atlanta!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's drive-through hours?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the Truist branch at 1715 Augusta St open for regular banking hours?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a bank account with Truist?
You can open a new account online, by visiting a Truist branch during business hours, or by phone at 844-4TRUIST (844-487-8487) Monday through Friday, 8 AM to 8 PM, and Saturday, 8 AM to 5 PM. Note that CDs can only be opened at a branch.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving towards goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments.
Does Truist offer services in languages other than English?
Yes, Truist provides services in both English and Spanish.
What nearby ATMs are available around Truist at 1715 Augusta St?
There is a Wells Fargo ATM located near the Truist branch, providing convenient access for cash withdrawals and deposits.
Are there any restaurants close to the Truist branch where I can eat before or after my visit?
Yes, nearby dining options include Augusta Grill, Kairos Mediterranean, McAlister's Deli, and Tony's Liquor Store with food and drinks.
What other banking options are near the Truist branch?
In addition to Truist, there is a Wells Fargo Bank nearby, offering more banking and ATM services in the area.
How can nearby businesses and services complement my visit to Truist?
Nearby services such as Sam Pharmacy and Health Food, Reedy River Dentistry, and Paws & Claws pet groomer provide health, wellness, and pet care options you might find useful before or after your visit to Truist.