Truist

4.0
15 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1 N MAIN ST, GREENVILLE, SC
29601, United States

Hours

Reviews

4.0
15 reviews
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10
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1
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0
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2
1 star
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  • TT
    T
    Jul 23, 2025
    1.0
    ***Avoid this bank. Recent behavior from Truist suggests they face solvency issues.*** This review is regarding the unusual and poor behavior of Truist Bank. I recently wrote a check to a multi-year member of Truist Bank for approximately $1200. My check cleared from my bank and was deposited in the Truist bank account. Truist then immediately froze the account due to "suspected fraud". With no further information, the account remained frozen for over two weeks and was later abruptly closed and still remains under investigation. My friend has had no access to her personal funds for weeks and we have had to financially support her with cash while she finds a new bank. No one was called, no questions were asked, no inquiries were made to my personal bank. Truist simply froze my friend's account, effectively stealing her funds and holding them hostage while offering no recourse on the matter. I called my bank to make sure everything was okay on our end and they confirmed the check had cleared and they had not been contacted by anyone from Truist. Don't believe me? Do a quick search and you'll find many such stories of people having their funds frozen for no clear reason, and their accounts closed.
  • CM
    Christopher Martin
    Aug 4, 2021
    5.0
    Nora was excellent!
  • MM
    Matthew McCord
    Oct 8, 2019
    5.0
    Everyone at this branch is fantastic! Their service is awesome and they really go out of their way to help some issues. If you do any banking, do it here.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.