First Citizens Bank

3.1
17 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
928 North Pleasantburg Drive, Greenville, SC
29607, United States

Hours

Reviews

3.1
17 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
0
1 star
8
  • GS
    Geislar Sexton
    Sep 5, 2025
    1.0
    all I can say is don’t use THIS for citizen they’re The Gray headed lady at the window she got a problem with it if you are a certain race with a certain amount of money, other blonde headed Lady made a smart remark to have a nice day when she didn’t even address speaking but yelling out as I was leaving with a fake response i’ll have a nice day when she never did say how are you today? That’s a shame that we have to go through evilness just to get our own money that we work hard for to be treated as if we were still in ancient times but one day they will get it back in return don’t go to the one on Pleasantburg. my thing is how do you not know if they know me or not maybe you don’t work enough being retired and part-time I’m not for sure but I’m assuming because she’s older and I know she in full-time but hey to each his own all I got to say is karma something else when you get yours ladies don’t look around and wonder why
  • BR
    BR 2013 Class Reunion
    Aug 22, 2023
    5.0
    Very friendly with great customer service
  • NB
    Nancy Bice
    Aug 26, 2021
    5.0
    We always get professional help at First Citizens on North Pleasantburg. The staff is friendly and always helpful. We appreciate their kindness.
  • RC
    Richard Carlson
    Sep 12, 2019
    1.0
    Teresa Fitzpatrick at the front horrible customer service. Extremely rude. Not helpful at all. Will not ever do business with First Citizens.
  • BK
    Brady King
    Jun 22, 2018
    5.0
    John Mathis is awesome!

Frequently Asked Questions About First Citizens Bank

What are the regular operating hours for First Citizens Bank at 928 North Pleasantburg Drive?

First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does First Citizens Bank offer drive-through banking services? If so, what are the hours?

Yes, the drive-through is available Monday to Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.