First Citizens Bank

3.1
17 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
928 North Pleasantburg Drive, Greenville, SC
29607, United States

Hours

Reviews

3.1
17 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
0
1 star
8
  • GS
    Geislar Sexton
    Sep 5, 2025
    1.0
    all I can say is don’t use THIS for citizen they’re The Gray headed lady at the window she got a problem with it if you are a certain race with a certain amount of money, other blonde headed Lady made a smart remark to have a nice day when she didn’t even address speaking but yelling out as I was leaving with a fake response i’ll have a nice day when she never did say how are you today? That’s a shame that we have to go through evilness just to get our own money that we work hard for to be treated as if we were still in ancient times but one day they will get it back in return don’t go to the one on Pleasantburg. my thing is how do you not know if they know me or not maybe you don’t work enough being retired and part-time I’m not for sure but I’m assuming because she’s older and I know she in full-time but hey to each his own all I got to say is karma something else when you get yours ladies don’t look around and wonder why
  • DC
    David Craig
    Jan 9, 2023
    1.0
    This bank is not customer service friendly. Taylor lied to us when we were trying to stop payment. You would think they would tell us we could do it ourselves online and Taylor just said she told us that. She did not. Beaten lie. Don't put your money here.
  • 11
    13Cursed13
    Aug 19, 2022
    1.0
    I deposited cash last week into the atm and it put a hold on the money for four days Thwy claimed they fixed the problem Just deposited my cash and it took half saying I didn’t take the cash back in time please contact your local financial institution Please Have this fixed!!!!!!!
  • BK
    Brady King
    Jun 22, 2018
    5.0
    John Mathis is awesome!
  • RJ
    Rob James
    Nov 29, 2016
    1.0
    Rude staff, unwilling to perform notary services on a contract because the other party didn't have an account there, even though I do... Well did. Canceled account promptly afterwards.

Frequently Asked Questions About First Citizens Bank

What are the regular operating hours for First Citizens Bank at 928 North Pleasantburg Drive?

First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does First Citizens Bank offer drive-through banking services? If so, what are the hours?

Yes, the drive-through is available Monday to Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.