Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.2
32 reviews
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20
- NBNic BustamanteNov 3, 20251.0Overall the worst bank experience I've ever had. Literally stood the counter for 45 minutes (not in line, at the counter) trying to cash a small check. Watched them do well over 10 drive through transaction midway. Im normally a patient person but now I see why another of people get aggravated and rude to tellers
- CKCraig “KarolinaKraig”Aug 2, 20251.0My review is for Truist in general as I have not been to this location. Ever since their merging between SunTrust and BBT there has been nothing but online banking issues, system malfunctions, unknowledgeable employees and deception. Because of these "system malfunctions" and unreliable online banking, my wife and I are now in an extremely bad money situation. I made an online transfer from a main account to a joint account to pay rent. A message popped up saying the transfer could not be completed due to system issues. Since I needed the rent to be paid I called and talked to a woman who said "yes the transfer went through and everything is fine". While on the phone with her I went to my app and confirmed that the transfer had gone through. At least that's what my screen was telling me. I took a screenshot of that luckily showing both accounts in positive standings, no negative balances. So we went through and paid rent. Today I went and checked our balances and find an extremely bad negative standing. And no documentation of any transfer going through. So I do not understand why while on the phone with this woman my balances were correct and as they should be as if she had altered what I would see on my screen. Today is a completely different story and when I called again the person I had spoke to today said there was no documentation of any kind of transfer. Now I must wait until Monday to even speak to a manager and for some reason I have a feeling that even they will not bother or be able to even help me. Honestly I no longer have the mental capacity to talk about this and my family and I will surely be looking into another banking institution. All of this has been unacceptable and seriously could not come at a worse time.
- CHCindy HiottMay 29, 20251.0One of the worse Truist Banks we have gone to . You can not walk in to get any general information. People are in their offices and no one is in the building. If the inside was full of people it would be different. All we wanted to know was what interests rates on a new vehicle. We was told plan out told, "you would have to make a appointment." This is not the first time we was done that way. We have ended up going to north Charleston and Summerville. If they can't handle walk ins they only need to have the out side car lanes open not the inside.
- LMLISA MATTHEWFeb 28, 20231.0The person that actually helped me was very pleasant and nice she came from the back, but when I first entered the building 2 men from the side office were up front with 3 other tellers. I walked in the door, no one acknowledged me. They finished their conversation, the 2 men went to the office and the 3 other ladies acted like I wasn't there. One grabbed some thing from her desk and said someone would be out to help me shortly. I'd expect oblivion from teens working, but grown adults should probably know that even if you don't make eye contact you're still seen....
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through banking hours at Truist in Goose Creek?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What services does Truist offer at this location?
Truist offers services including deposit transactions, loans, credit cards, mortgage loans, insurance, investment services, trust services by appointment, treasury services, leasing services by appointment, cash management by appointment, international and retail wire transfers, night depository service, foreign currency exchange, and business loans.
How can I open a new account at Truist in Goose Creek?
You can open a new account online, by phone at 844-4TRUIST (844-487-8487) during business hours, or by visiting the branch. Note that CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to use it for digital purchases and in-person payments.
What types of bank accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts to help save money for goals or emergencies.
What languages are supported at this Truist location?
Services are offered in English and Spanish.
Where is Truist located in Goose Creek?
Truist is located at 144 Saint James Ave, Berkeley, Goose Creek, SC 29445, United States.
Are there other Truist ATMs near this location?
Yes, there is a Truist ATM nearby for convenient access to banking services.
What nearby dining options are available around Truist in Goose Creek?
Nearby dining includes Pho Bowl Restaurant, a Vietnamese restaurant, and Pizza Hut for quick pizza options, plus China Chef offering pan Asian cuisine.
What nearby healthcare facilities can customers visit near Truist?
Customers can visit nearby healthcare facilities such as Roper St. Francis Health Care, Goose Creek Medical & Urgent Care, and Carolina Cataract & Laser Center.