First Bank - Fountain Inn

Reviews

• HR

  Himyar Rashani

  Dec 24, 2025
  5.0
  I would like to take a moment to formally recognize and sincerely appreciate Shayla Ingold for her outstanding service at this branch. From the moment I arrived, Shayla demonstrated an exceptional level of professionalism, clear communication, and genuine kindness that immediately set the tone for a positive experience. Shayla Ingold has an incredible ability to communicate in a way that is both knowledgeable and approachable. She takes the time to listen carefully, explains everything thoroughly, and ensures that every question is answered with patience and clarity. Her attention to detail and strong understanding of her role made me feel confident and well taken care of throughout my visit. What truly sets Shayla apart is her warm and welcoming demeanor. She has a natural way of making clients feel comfortable, valued, and respected. Her kindness is sincere, and her positive attitude creates an environment where customers feel at ease and appreciated. It is clear that she genuinely cares about the people she serves, and that level of care is rare and extremely valuable. Because of Shayla Ingold, my visit to the branch was not only efficient but also genuinely pleasant. She represents the bank with the highest level of professionalism and integrity, and she is a true asset to the team. Employees like Shayla are the reason customers continue to trust and return to a financial institution. I strongly believe Shayla Ingold deserves recognition for her excellent customer service, communication skills, and dedication to making every client interaction a great one. Thank you for having such a remarkable professional representing your branch.
• RR

  Randorio Ruiz

  Dec 23, 2025
  1.0
  I hate coming here because Alex is incompetent and doesn't know how to do his job.
• SS

  Sam Smith

  Sep 16, 2025
  1.0
  It seem like every week I go to cash my check there a new rule Went from getting half cash and the rest deposit to not evening able to do so because a Insufficient fund in the account I don’t keep money in the bank for one reason can’t trust a bank with you money and they are for sure going down. BRING GRAND SOUTH BACK
• PW

  Paul Wherry

  Sep 11, 2023
  1.0
  Drive thru definitely doesn’t open at 8:30
• TM

  Tammy Moon

  Jul 6, 2020
  5.0
  Very friendly workers been with them since 2017 very inconvenient for me close to home I love my grandsouth Bank

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