First Citizens Bank

3.8
8 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
1401 Highway 160 West, Fort Mill, SC
29715, United States

Hours

Reviews

3.8
8 reviews
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  • DL
    Debra Lewis
    Aug 11, 2025
    2.0
    We received our mortgage loan through First Citizens and it was the biggest hassle we've ever been through. We had to delay closing because the process goes through 4 different people and each time, they wanted more documentation. They hold our accounts, know we have excellent credit and still required statements and information that was way beyond necessary. I would not recommend this bank for a mortgage loan!
  • EM
    Erick Mills
    Apr 16, 2023
    5.0
    One of the best banks that I've had
  • MM
    Michael Mcclain
    Apr 16, 2019
    5.0
    Recently rented a condo for a week in Florida. Had a great time. On the last day we realized we forgot our checkbook and homeowner we rented from didn't have a card reader. My withdrawal needed exceeded max daily amount and in attempting I locked my account. Now I had no money and no way to get any later. Called Pat and she worked over two hours with two phones, one to me and one to card services to finally get everything fixed. Unbelievable feeling knowing you are not alone, even when you're stranded a long ways from home. Give Pat a raise or a big pat on the back from me.
  • BJ
    Brian Johnson
    Feb 5, 2018
    5.0
    Brandon Chastain, Manager of Business & Consumer Banking, keeps the loan process simple. He has helped many businesses in our area get the funding they need when they need it. I highly recommend Brandon and First Citizen's Bank!

Frequently Asked Questions About First Citizens Bank

What are the regular banking hours at First Citizens Bank in Fort Mill?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Can I use the drive-through at First Citizens Bank in Fort Mill? What are its hours?

Yes, the drive-through is available Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.