First Citizens Bank

3.8
8 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
1401 Highway 160 West, Fort Mill, SC
29715, United States

Hours

Reviews

3.8
8 reviews
5 stars
5
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1 star
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  • DL
    Debra Lewis
    Aug 11, 2025
    2.0
    We received our mortgage loan through First Citizens and it was the biggest hassle we've ever been through. We had to delay closing because the process goes through 4 different people and each time, they wanted more documentation. They hold our accounts, know we have excellent credit and still required statements and information that was way beyond necessary. I would not recommend this bank for a mortgage loan!
  • EM
    Erick Mills
    Apr 16, 2023
    5.0
    One of the best banks that I've had
  • AC
    Alexis Carpenter
    Jan 21, 2022
    1.0
    If I could give this zero starts I would. These are the most rude, and unprofessional people I have ever encountered in my life. The branch manager randomly decided to close my joint account with my husband because she didn’t like his “tone” with her. She waited to close it the night before his direct deposit hit the bank. Please take your business elsewhere and do not waste your time with First Citizens.
  • KD
    Karri Dove
    Apr 24, 2017
    2.0
    The lady in the drive thru always takes forever to key in my house payment. If you plan on doing business with this one then be prepared to spend your whole hour at the drive thru. It makes me angry to deal with her every time and sometimes I don't even get to eat my lunch. Or I will have about 5 minutes to eat!!

Frequently Asked Questions About First Citizens Bank

What are the regular banking hours at First Citizens Bank in Fort Mill?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Can I use the drive-through at First Citizens Bank in Fort Mill? What are its hours?

Yes, the drive-through is available Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.