First Citizens Bank

2.9
15 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
511 Pearl Street, Darlington, SC
29532, United States

Hours

Reviews

2.9
15 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
1
1 star
7
  • BL
    Brian Lee
    Sep 12, 2025
    1.0
    Terrible customer service from the drive thru
  • HL
    Hannah Long
    Mar 5, 2024
    1.0
    This branch has completely went down hill in the past year or so. The new manager Amy is never in office and most times the tellers have no idea when she might be in or if she will even be in at all. And if you so happen to catch her, she has the door shut and ignores a lobby full of customers. I usually use this branch atleast once a week to deposit my check. But after last week when I over heard the way the teller, Jennifer spoke to an elderly customer. I’ll definitely be looking for a new branch to do business or even a whole new bank. She was so rude and aggressive to this lady. Asking her what she wants and what she needs. Instead of how can she help her. What happened to good customer service?? Especially to our elderly people.
  • SR
    Southern Raised
    Feb 22, 2024
    1.0
    The worker Amelia is very rude is disrespectful. Anytime I have visited this branch and she is working she has nothing but a rude attitude.
  • IG
    Indonesia Gregg
    Jun 9, 2023
    1.0
    Today is the 2nd time I felt some kinda way at this bank kinda hurt my feelings I lost my bank deposit slips to pay rent told the lady I had my account# and it's like she had a lil attitude because I'm asking what can I do the 1st time I was harassed, by a police in the bank line asking am I using someone else ID when the person on the ID was caucasian and I'm black and the lady clearly made it clear it was a caucasian lady driving a red car but I was the only black person out there but no one apologize I'm so hurt im already going threw enough I really don't like coming to the bank in Darlington
  • SC
    Sam Cox
    Feb 13, 2017
    5.0
    The service was Great!

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank in Darlington?

The First Citizens Bank branch in Darlington is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does First Citizens Bank offer drive-through banking services and what are the hours?

Yes, the drive-through is available Monday to Friday from 8:30 AM to 5:00 PM and closed on weekends.