First Citizens Bank

2.9
15 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
511 Pearl Street, Darlington, SC
29532, United States

Hours

Reviews

2.9
15 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
1
1 star
7
  • BL
    Brian Lee
    Sep 12, 2025
    1.0
    Terrible customer service from the drive thru
  • DJ
    Diamondstar James
    Jan 10, 2025
    2.0
    Really bad customer service, especially at the drive through window.
  • VP
    Valerie Benton Smith, PhD
    Oct 29, 2023
    1.0
    My very 1st NEGATIVE Google Review ever. My track record speaks. Sha'myra McNeil, Financial Services Specialist refused services and is unprofessional. McNeil, Financial Services Specialist, overstepped her boundaries by putting her own interests before the betterment of the company. McNeil acted upon preventing an individual’s progress by intentionally blocking or interfering for unjustifiable reasons. McNeil was inconsistent with management style where she shared one month of the statement then blatantly refused to share a different month which was unfair as if it was personal. McNeil allows the act of practicing illegally and as an accomplice. It appears that acts of falsification are taking place at First Citizens Bank in Darlington, SC. McNeil also asserted a position of intellectual superiority in a condescending passive aggressive and offensive manner.
  • SS
    Smokintyres40
    Jun 14, 2023
    5.0
    Great service best in town if you need a bank go here you will enjoy thier hospitality snd great atmotphere here.. happy happy happy
  • IG
    Indonesia Gregg
    Jun 9, 2023
    1.0
    Today is the 2nd time I felt some kinda way at this bank kinda hurt my feelings I lost my bank deposit slips to pay rent told the lady I had my account# and it's like she had a lil attitude because I'm asking what can I do the 1st time I was harassed, by a police in the bank line asking am I using someone else ID when the person on the ID was caucasian and I'm black and the lady clearly made it clear it was a caucasian lady driving a red car but I was the only black person out there but no one apologize I'm so hurt im already going threw enough I really don't like coming to the bank in Darlington

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank in Darlington?

The First Citizens Bank branch in Darlington is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does First Citizens Bank offer drive-through banking services and what are the hours?

Yes, the drive-through is available Monday to Friday from 8:30 AM to 5:00 PM and closed on weekends.