First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
This branch has completely went down hill in the past year or so. The new manager Amy is never in office and most times the tellers have no idea when she might be in or if she will even be in at all. And if you so happen to catch her, she has the door shut and ignores a lobby full of customers.
I usually use this branch atleast once a week to deposit my check. But after last week when I over heard the way the teller, Jennifer spoke to an elderly customer. I’ll definitely be looking for a new branch to do business or even a whole new bank. She was so rude and aggressive to this lady. Asking her what she wants and what she needs. Instead of how can she help her. What happened to good customer service?? Especially to our elderly people.
SR
Southern Raised
Feb 22, 2024
1.0
The worker Amelia is very rude is disrespectful. Anytime I have visited this branch and she is working she has nothing but a rude attitude.
IG
Indonesia Gregg
Jun 9, 2023
1.0
Today is the 2nd time I felt some kinda way at this bank kinda hurt my feelings I lost my bank deposit slips to pay rent told the lady I had my account# and it's like she had a lil attitude because I'm asking what can I do the 1st time I was harassed, by a police in the bank line asking am I using someone else ID when the person on the ID was caucasian and I'm black and the lady clearly made it clear it was a caucasian lady driving a red car but I was the only black person out there but no one apologize I'm so hurt im already going threw enough I really don't like coming to the bank in Darlington
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank in Darlington?
The First Citizens Bank branch in Darlington is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does First Citizens Bank offer drive-through banking services and what are the hours?
Yes, the drive-through is available Monday to Friday from 8:30 AM to 5:00 PM and closed on weekends.
Is First Citizens Bank in Darlington open on major holidays?
The Darlington branch is closed on holidays such as Veterans Day (Nov 11), Thanksgiving Day (Nov 27), Christmas Day (Dec 25), and New Year's Day (Jan 1).
What banking products and services does First Citizens Bank Darlington offer?
They provide checking, savings, mortgage, home equity, credit cards, online and mobile banking, business checking, business lending, investment solutions, and wealth services.
How can I book an appointment with First Citizens Bank in Darlington?
You can schedule an appointment online through their booking page at https://outlook.office365.com/owa/calendar/Darlington@firstcitizens.com/bookings/.
What is the address and contact information for First Citizens Bank in Darlington?
The bank is located at 511 Pearl Street, Darlington, SC 29532. The main phone number is +1 843-393-6101 and fax is +1 984-867-3152.
Are there any nearby ATMs or financial services around First Citizens Bank in Darlington?
Yes, nearby options include CoinFlip Bitcoin ATM, Bank of America ATM, South State Bank ATM, and LibertyX Bitcoin ATM for convenient transactions.
What dining options are available near the First Citizens Bank Darlington location?
Nearby restaurants include Krispy Krunchy Chicken, Green Leaf Cafe, Lizzie Kitchen, Takis Diner, SC House of Wings, Palmetto Subs, and Domino's Pizza for a variety of meal choices.
Are there convenient stores or grocery stores near First Citizens Bank in Darlington?
Yes, Quick Shop convenience store and Piggly Wiggly Supermarket are nearby for grocery and convenience shopping needs.
What other services and amenities are available near First Citizens Bank in Darlington?
Nearby services include U-Haul Neighborhood Dealer (truck rentals), Blue Rhino Propane Exchange, automotive repair shops, beauty salons like Empire beauty and Salon 3:16, discount stores like Dollar General and Roses Express, and lodging at Darlington Motel.