Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.4
19 reviews
5 stars
10
4 stars
1
3 stars0
2 stars
2
1 star
6
- ECEsteban CevallosJun 24, 20251.0Second time this branch fails to do what over the phone and other branches said "normal expectations". I went in to get a copy of a wiring receipt. Over the phone, they told me any branch can print it for me. Went to the Forest Drive branch... they told me they could not because there were not a manager at the building. I drove to another branch. Spoke with Mrs. Hanberry who was shock that they send me there. Got my paper work in less than 5 min. When the manager from that branch came in, he apologized, and he was shock that the branch in Forest Drive choose not to do something so simple. Gave me an excuse that was not valid. Lazy workers that do not care for thier clients.
- EBelizabeth bJun 5, 20231.0Very unprofessional. There was an older white woman and a young black lady that serviced me that day. I had a few accounts hacked and I'm in the process of closing those accounts. I hear the young black lady say to the elderly white woman working with her that I was working on closing all of these truist accounts. The old white lady then says maybe that's a good idea. Mind you I'm standing there and the the little puppet black girl starts to laugh . Mind you I'm not from This racist state and the white lady behind that counter was vry rude and unprofessional. The unprofessionalism came because the white lady seen the account balances,mind you I'm closing them out so it's a few bucks. My point is what if I had been a person going through something or having a difficult time. Their behavior and actions were very unprofessional. If a bank manager would like to address this unprofessionalism this took place last Friday afternoon they were the only two up front.
- TCTina CliffordJun 24, 20205.0Always very helpful.
- MSMary SJun 23, 20171.0Unprofessional, incompetent, and rude tellers. Avoid this bank. I will NEVER be back to this branch of BB&T.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
The Truist branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through service available at Truist?
The drive-through at Truist operates Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving money toward goals or emergency funds.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch, or by calling 844-4TRUIST (844-487-8487). Note that CDs can only be opened at a branch.
How do I activate my Truist debit card?
Activate your debit card online to start making digital and in-person purchases using your checking account.
What services does Truist provide?
Truist offers services including deposit transactions, retail and business loans, credit cards, mortgage loans, insurance, investment and treasury services, trust services by appointment, international and retail wire transfers, leasing by appointment, cash management by appointment, and foreign currency exchange.
Where is the Truist branch located?
The Truist branch is located at 3401 FOREST DR, Columbia, SC 29204 in Richland County.
How can I schedule an appointment with Truist?
You can schedule an appointment by visiting https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.
What nearby places can I visit around the Truist location at 3401 Forest Dr?
Nearby places include BB&T Mortgage, Forest Acres Animal Hospital, Kroger grocery store, Soak Day Spa, and Victoria's Secret Stores. After your banking visit, you might explore these venues for shopping, pet care, or relaxation.
Are there convenient ATMs near the Truist branch at Forest Drive?
Yes, there are nearby ATMs including the Truist ATM and RockItCoin Bitcoin ATM for convenient access to cash and cryptocurrency transactions.