TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
I have been here patiently waiting since 9:35 it is now 10:10 . I came in to do a simple withdrawal. I had to sit and wait on manager to do my withdrawal because of the conflict of interest with previous employee. I have been avoiding this location although I live approximately 10mins away. I do not like to stir trouble. I can’t keep avoiding the location because this location is closer and convenient. I watched at least 5-7 customers go in and out and I was not serviced although they do have a new employee who has outstanding greetings and welcoming behavior. Although the new employee is outstanding . I was forced to wait for 30 mins while other customers were in and out. It was a very uncomfortable experience. I was scheduled to be to a very important meeting at 10am I am extremely late. It’s now 10:14 I’m still waiting. Please replay your cameras . What’s wrong with how they handle customer service experience while I was there. All of the customers go in and out. I to was there to make a quick withdrawal and money transfer. What’s wrong with the picture.also it is now 10:22 I am extremely late for meeting, this withdrawal plays a major role in that meeting.Today is Nov 4 Election Day. I’m a busy person.i walked out at 10:27 I don’t think Marcus one of the lead people there does not value customer service. Every visit there is always horrible. The one new team member there brings sunshine to that location . The rest are extremely bitter and do not value customer service.Lucky for me I bank with another bank. The lack of customer service I’m sure it’s causing this bank to have less business.Horrible very bad is exactly how they made me feel .
The people at TD bank are overall the best in the business.
DM
dani marie
Jan 3, 2019
1.0
I bnb used to love this bank but closed my account because they are a bunch of crooks. Especially at the branch here in Columbia on Garners Ferry. Never met a group of people less interested in helping you. After I closed my account my mom sent a check for $10 for Christmas. These crooks told me it would cost $7 to cash my Moms $10 Christmas gift. Company policy. I'd rather throw the check away than give you crooks even $1.
What are the regular operating hours of TD Bank at 7389 Garners Ferry Road?
The branch is open Monday to Wednesday from 9:00 AM to 5:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does this TD Bank location have drive-through banking services?
Yes, the TD Bank branch offers drive-through services during its regular hours, Monday through Saturday.
Is TD Bank closed on any major holidays?
Yes, this branch is closed on November 11, November 27, and December 25, 2025, as well as other designated holidays.
Where is the TD Bank located in Columbia, SC?
This TD Bank branch is located at 7389 Garners Ferry Road, Sumter Highway, Columbia, SC 29209, USA.
How can I book an appointment with this TD Bank branch?
You can schedule an appointment online through TD Bank's booking portal at https://www.td.com/us/en/personal-banking/book-appointment.
Does this TD Bank branch welcome the LGBTQ community?
Yes, this TD Bank location welcomes LGBTQ customers and strives to provide an inclusive environment.
What nearby banks or ATMs are close to this TD Bank location?
There are other TD Bank branches, First Citizens Bank, and Ross Andrews mortgage broker nearby for additional banking services.
Are there places to eat near the TD Bank branch at Garners Ferry Road?
Yes, nearby dining options include Pizza Hut, KFC, and Rush's burger restaurant, which customers can visit before or after banking.
What other professional services are located near TD Bank?
Nearby professional services include insurance agencies like Metro Auto Insurance Agency and Hartman & Young Financial Group, as well as V K Bartley Bookkeeping and Tax Services.
Is there public transportation or community facilities near TD Bank that customers can use?
While public transit specifics aren't listed, customers can visit the Richland County Public Library - Southeast Regional Branch or Compass Church nearby for community resources.