First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
This is my first time using this bank and so far it's been the best I would recommend this bank to everyone friendly service friendly staff real helpful my last bank I was using wells Fargo didn't care about helping me or about my account
MM
Mrsbewhitetiger
Jun 20, 2025
5.0
AMAZING EXPERIENCE! I usually use a different branch but need to use this one today and Ms Amanda couldn't have been any sweeter abd helpful.
JD
judy dyches
Mar 30, 2023
5.0
I love banking at First Citizens Bank.
Everyone at bank and customer service so helpful and very kind.
BS
Blake Schumacher
Jan 19, 2018
5.0
Brittany and Salina are the BEST. Fast and accurate. I know that when I need to get something done it will be done right! Great job at this branch!
Frequently Asked Questions About First Citizens Bank
What are the regular business hours of First Citizens Bank at 131 Forum Drive, Columbia, SC?
First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does the First Citizens Bank branch at Columbia Sandhills have drive-through services and what are their hours?
Yes, the branch offers drive-through services Monday to Friday from 8:30 AM to 5:00 PM, and it is closed on weekends.
Is First Citizens Bank at this location closed on any major holidays?
Yes, the bank is closed on major holidays including November 11, November 27, December 25, and January 1.
Which financial products does First Citizens Bank offer at the Columbia Sandhills location?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking and lending, business credit cards, and merchant services.
What types of financial and business services are available at this First Citizens Bank branch?
Services include mortgage banking, private banking, investment advising, commercial and business lending, leasing, and insurance specialties.
How can I book an appointment at the First Citizens Bank in Columbia Sandhills?
Appointments can be booked online via their reservation URL: https://outlook.office365.com/owa/calendar/ColumbiaSandhill@firstcitizens.com/bookings/
Are there any coffee shops nearby where I can relax before or after visiting First Citizens Bank?
Yes, Starbucks is located nearby, offering a convenient spot for coffee and snacks before or after your banking visit.
Can I find any real estate services close to First Citizens Bank in Columbia Sandhills?
Yes, nearby real estate-related services include Sette Holdings Group, Lindsey Taylor, Opus Virtual Offices, and My Smile Properties LLC.
Are there any beauty or wellness salons near the First Citizens Bank branch?
Nearby beauty and spa options include Chrissy Claws Nail Boutique, Fine Wine Barbering Service, and Beans Blends, offering nail and barber services.
Which nearby locations provide business management or consulting services that might complement banking needs?
One Percenters LLC offers business management and consulting services close to First Citizens Bank, supporting business clients with various services.