At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
The ATM is never working and not serviced. Have told them several times and nothing is done about it. For someone that works and can’t get to the bank this is ridiculous.
TM
Tina Mangrum
Oct 1, 2025
1.0
I went in to talk to a manager,noone greeted me or was at a desk,so I stood in line.Melissa the teller asked me what I needed from manager or associate n I said to discuss my account.She then said tell me no one is available I was not comfortable at that moment because I deserved a lil privacy hence why I asked for manager.She informed me the manager Andrew was not available and would look into my issue and I would receive a call from him.I saw Andrew on my way out accidentally ran into him,I gave him a brief summary of my situation he assured me he would look into it.It's been two weeks I have yet to hear from Melissa or Andrew.The issue is still as important to me as it was that day.I have banked w you for 8 yrs.My first time at this location and it's clear to me your employees do not honor their word.Its as if I do not matter and feel dismissed w a bold face lie.There is no need to lie to your customers.Maybe training didn't go to well.I may not be a millionaire but I do know I am important whether Melissa or Andrew feel like I am or not.I see this location has 2 stars.Its very clear to me why.Thank you for asking in this review about my experience.It was basically the worst experience I've ever had at a bank n I am 57 yrs old. Sincerely ,Tina Mangrum
SJ
Sarah Jo
Aug 7, 2025
1.0
I needed a money order to pay my rent, and they wouldn't give me one because they said my last name didn't match after getting married; it's a joint account. I had my SS card because that matched my I.D., but the teller wouldn't process anything. She insisted I come in with my husband and fill out additional paperwork for the name change. I was in this same branch 2 months ago and got a money order no problem; I also have several branches close by where I run errands and have done money orders, deposits, and withdrawals all with no problem. When I told her she was the only one giving me problems, she just shrugged and spoke to me like I was stupid. I will not be visiting this branch again, and I hope this rude young lady doesn't speak to customers like that regularly. I am also debating our future with Truist.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Clover, SC?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What are the branch hours for Truist at 585 Nautical Dr, Clover, SC?
The branch operates Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on weekends.
What products and services does Truist offer at this location?
This Truist branch offers Checking, Commercial services, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management.
How can I open a new account with Truist?
You can open an account online, by phone at 844-4TRUIST (844-487-8487) Monday through Friday, 8 AM to 8 PM, and Saturday 8 AM to 5 PM, or in person at a branch during business hours where you can receive a temporary debit card immediately.
How do I activate my new Truist debit card?
Activate your debit card online to start making digital purchases and in-person payments using your checking account.
What nearby places can I visit around Truist in Clover?
Near Truist, you can visit Taco Bell and Moe's Southwest Grill for dining, Autobell Car Wash for vehicle cleaning services, and Planet Fitness for a workout.
Are there any nearby automotive services close to Truist?
Yes, nearby automotive services include Mavis Tires & Brakes, NTB - National Tire & Battery, Goodyear Auto Service, and Tidal Wave Auto Spa.
Where can I find nearby healthcare services while visiting Truist?
Nearby healthcare options include Dental Care of Lake Wylie and K.A. Gregory Wealth Management for medical and wellness services.
Does Truist offer online and mobile banking options?
Yes, Truist provides online and mobile banking services, with dedicated apps available for Android and iOS devices.
How can I make an appointment or reservation at Truist branch in Clover?
You can make an appointment online at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment for various branch services.