Truist

3.4
17 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1380 TIGER BLVD, CLEMSON, SC
29631, United States

Hours

Reviews

3.4
17 reviews
5 stars
8
4 stars
2
3 stars
1
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0
1 star
6
  • RM
    Ruthie Millar
    May 10, 2024
    5.0
    The team at Truist Clemson branch redefine customer service! They all go above and beyond for their clients and treat them like family! Love my hometown bank!
  • RC
    Rebecca Clark
    Jul 17, 2023
    1.0
    If I could give negative ratings - I would. I am in the middle of closing my account. Was great when was BB&T. I opened a small business account with Truist. I had some delays getting up and running so I had never activated the debit card, never taken the checks out of my new account package. I had an issue with my PERSONAL checking and called for help. Got the off-shore customer service. They kept telling me there was no account there associated with my phone number. I asked for their supervisor - they got mad and said "you can understand me, you don't need my supervisor" I said "I understand YOU - but apparently YOU don't understand ME" She hung up on me. I called back and got a different person and the account had been flagged and blocked. I called my branch and they said I had to come in because the account had been flagged and blocked. Got that straight and then my business account was hacked by a female in India. Truist refused to reimburse the money. 50.00 - they are actually willing to lose a long standing customer (and my families accounts too) over 50.00. Horrible customer service - and Horrible OFF_SHORE customer service that I believe is responsible for hacking my account. And I KNOW they blocked my account which caused some of my bills to bounce before i could get it fixed.
  • TW
    ted williams
    Jul 8, 2022
    5.0
    Deanna Bolding is awesome- handled several issues for me. Expert knowledge, great service, and a wonderful attitude.
  • MC
    Monique Campbell
    Dec 22, 2021
    1.0
    Literally just trying to call to the bank so I can talk a person and no one is picking up. Worst customer service.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.