Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.9
13 reviews
5 stars
5
4 stars
1
3 stars
1
2 stars0
1 star
6
- PSPrecious StringfellowOct 20, 20251.0The worst bank ever!!!!
- DHDustin HerringJul 11, 20231.0One stars for their refusal to work with me. My ID literally expired on my nirthday, a day before the 4th July and I can't get no grace period to cash a check to buy my license again. Was considering opening account until this... will never use truist again if by my own accord! Period.
- SMSundari MuhammadFeb 22, 20221.0If I could give them a zero, I would. I had this bank for over 12 years and then 3 years ago they just changed my account without notification and started charging me a monthly fee. I closed that account. This year 2022, my family and I moved and the bbt is basically across the street. We haven't even been with them a month and I have had multiple issues. The first one is we received a incentive with opening an account in the time frame we did and would receive money in our account, when I called and asked about it, they had no clue😑 and I was suggested to call customer service. When I called customer service, the lady was rude and said she couldn't confirm my information and I would have to go into the branch so they could call and have my ID. I asked can't I just give her my ID information and she said no. I went into the branch and there was nothing they could do, of course. The same week I tried activating my CC and the lady asked for my information, I gave it to her and she asked for it again. When I gave it to her the 2nd time she said, "What??" And I told her off, then she said she couldn't help and would have to forward me to another person, she came back on about a minute later and said bc they are switching everything over to Truist, I would have to call back later. The next day, I went to make a down payment and it kept getting denied, even though I had the money. I was disappointed to find our it was bc there is a $3,000 daily spending limit. Time to switch banks. It's crazy how a bank will take your money, but when you need to take it out, there's a problem due to daily spending and ATM limitations.
- CCCriticalSep 2, 20211.0If I could give them a zero I would !! Always rude done banking with them
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist Chester branch?
The Truist Chester branch is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
When is the drive-through service available at Truist Chester?
The drive-through service operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
What types of accounts can I open at Truist Chester?
You can open checking, savings, and CDs (CDs are available only at branches) accounts at Truist Chester.
How can I open a new account with Truist?
You can open a new account online, by visiting the branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Branch visits allow you to receive a temporary debit card immediately.
How do I activate my Truist debit card?
You need to activate your debit card online to start making digital purchases and in-person payments.
What services does Truist Chester offer?
Truist Chester offers services including deposit transactions, business and personal loans, credit cards, mortgage loans, insurance services, investment and treasury services, trust services by appointment, and foreign currency exchange.
Are there any nearby ATMs or banks around Truist Chester?
Yes, nearby are another Truist location and a BB&T ATM, as well as Spratt Savings & Loan, providing convenient banking options.
What public services and government offices are close to Truist Chester?
Nearby public service locations include Pollard Funeral Home, Chester County Emergency Management, United States Postal Service, US Post Office, and Chester County ECHO Coalition, which can be helpful for various community and emergency needs.
Are there educational institutions near Truist Chester?
Yes, York Technical College and Word and Spirit Christian Fellowship (a religious school) are nearby, which can be convenient for students and staff banking needs.
What are some nearby places for dining or shopping around Truist Chester?
Nearby places include Stoplight Ice Cream & Deli for dining and J & W Alterations and sophielousboutique for shopping needs, offering convenient options before or after visiting the bank.