Business Details
About
BankATMBusiness Banking ServiceFinancial PlanningLoan Agency
When you bank with United Community, you'll enjoy convenient access to your personal or business accounts at any of our branches, online or through our mobile app. Open an account, apply for a loan or get sound financial advice from our advisory services. We're in it together, for good.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
39 reviews
5 stars
31
4 stars
1
3 stars0
2 stars0
1 star
7
- MGMonica GadsdenDec 28, 20181.0It been over 10 days and they have just to sent my bank card the lady on the phone i think her name Kelly lie on the phone and said the sent it off dec 7 while the other lady desiree i spoke to said they mail it out on the dec 10 i was at the bank dec 10 and the lady desiree say she order me a card i don't think she ever order me a bank card i got two different stories if they don't sent my card in 7 to 10 days i will close my account they are unprofessional
- NBNancy Lee Orvin BrumbyMay 12, 20171.0I opened my account when this bank was still Tidelands some time in 2015. I had a very good experience with the Mt. Pleasant branch. In 2016 my husband and I moved to West Ashley, so I started using the location on Orleans Road. Dealing with this branch went from bad to worse and basically horrible. There is a general manager of course, but then there is only one person who is customer service and not a teller. He never got anything right whenever I needed something. Virtually every single time he helped me, nothing went right and it would take 2 or 3 exchanges before the service need was done correctly. This happened multiple times. Tidelands became United over the course of this past year and their favorite excuse is that they are "adjusting to the changes". Or they would simply blame everything on the back office. Today was the final straw. When I went in to complain about a change that I had requested several months back... but THE CHANGE WAS NEVER MADE INTO THE SYSTEM! I told that "United Bank was probably no longer the bank for me"... but WAY WORSE THAN THIS I WAS TOLD THAT THE PERSON WHOM I MET WITH TO MAKE THE CHANGE HAD REPORTED TO THE GENERAL MANAGER THAT I HAD NEVER COME INTO THE BANK TO REQUEST THAT CHANGE... the General Manager, Ashley, believed his story and not me... I AM DONE WITH THIS INCOMPETENT BRANCH AND BANK.... RUN FROM THIS BANK AND DO NOT DO BUSINESS WITH THEM...
Frequently Asked Questions About United Community
What types of checking accounts does United Community offer?
We offer personal and business checking accounts with features like online banking, mobile deposits, and no monthly fees on select accounts. Visit your local branch to find the best fit for your needs.
How do I open a savings account at this branch?
You can open a savings account online or in person. Our team will help you choose between regular savings, money market accounts, and CDs based on your goals.
What do I need to bring to open a checking account?
Please bring a valid photo ID and your Social Security number. Business customers should also bring business formation documents.
Can I apply for a mortgage at this branch?
Yes! Our mortgage specialists are available to guide you through the application process and help you find the right loan for your home purchase or refinance.
What is a HELOC and how do I apply?
A Home Equity Line of Credit (HELOC) lets you borrow against your home’s equity. To apply, fill out the form at ucbi.com/home-equity or meet with a banker at this branch.
Do you offer small business loans?
Absolutely. We provide a variety of business loan solutions including SBA loans, equipment financing, and lines of credit tailored to small business needs. Schedule a consultation with a business banker today.
How do I enroll in online banking?
You can enroll through our website or mobile app. If you need help, our branch staff can walk you through the process.
Can I deposit checks using my phone?
Yes! Use our mobile banking app to deposit checks anytime, anywhere. It’s fast, secure, and easy to use.
What services are available at this branch?
This location offers personal and business banking, mortgage assistance, loan consultations, financial advisor services, and more. Walk-ins are welcome, or you can schedule an appointment.
What are the regular business hours for United Community on weekdays?
United Community is open Monday through Friday from 8:30 AM to 5:00 PM.
Is United Community open on weekends?
No, United Community is closed on both Saturday and Sunday.
Does United Community have a drive-through, and what are its hours?
Yes, United Community offers a drive-through open Monday through Friday from 8:30 AM to 5:00 PM.
Are there any holiday closures or special hours I should be aware of?
United Community is closed on November 11, November 27, and December 25, 2025. On December 24, 2025, it is open from 8:00 AM to 12:00 PM.
What payment options does United Community accept?
United Community accepts cash, check, financing, Mastercard, Visa, and Zelle.
Does United Community provide wheelchair accessible parking and entrances?
Yes, United Community has wheelchair accessible parking and entrances.
How can I schedule an appointment or reservation with United Community?
You can schedule an appointment at United Community through their reservation website at http://ucbi.com/schedule.
What are some nearby places of interest and services around United Community?
Nearby places include First Heritage Credit bank, Smooth Stylz hair salon, Charleston Smiles dental clinic, and Bed Bath & Beyond retail store.
Are there any nearby beauty salons close to United Community?
Yes, beauty salons near United Community include Simply Beauty LLC, Custom Beauty Salon by Olivia, Sleek Reflections Salon Studio, and Salon Bliss.
Can customers visit nearby attractions after banking at United Community?
Absolutely, customers can visit nearby attractions such as Prosets Premium Golf Club Rentals, West Ashley Shoppes shopping center, and Ginza Japanese Grill restaurant after their visit.