Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.1
19 reviews
5 stars
7
4 stars
3
3 stars
1
2 stars
1
1 star
7
- SSScriven StevenNov 7, 20254.0There are good folks at this bank.great service.
- RJRichard JohnsonJun 12, 20255.0My experience with this Truist branch has been nothing short of wonderful. Almost everyone on the team greets you with a smile and warmth. Top notch service and knowledgeable staff. The people that are giving low stars because of a wait might want to avoid going in the late afternoon when I’ve noticed they do get a rush at this location.
- KYKirk YJun 3, 20255.0Justin was very responsive to my concern. Thank You.
- JRJohnny ReviewJun 2, 20251.0Teller is chatting with customers about non banking concerns in drive through and ignoring customers , speaks rudely to customers , doesn’t follow procedures for check cashing verification .. there are two numbers to call , they call one and not the other thus wasting customers time … AI will soon eliminate these positions and then we may finally get some customer service rather than a tired over worked , under paid individual who can then finally find their rightful place at Food Lion where poor customer service is the norm …
- MSMindy SchneiderMay 22, 20252.0Customer service is getting very slow at this bank. If you like to wait then this is your bank. On particular teller could care less if she waited on you or not. I don't find her to be as efficient other tellers. Another Day Oct 7th: I go into the bank today, just one teller, the one I don't care for, I spoke with a manager that was sitting in his office. I told him that I am noticing the service at this bank has become much slowing than what it has been in the past. He said. today's problem was everyone was out sick. You would think that he would become an acting teller when the time came for him to do so. I got tried of waiting so, I walked out. If a manager can't fill in when needed, they don't need to be in that position .
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through is open from 9:00 AM to 5:00 PM Monday through Friday.
Is Truist open on weekends?
No, Truist is closed on Saturdays and Sundays.
What services does Truist offer?
Truist offers deposit transactions, loans, credit cards, business loans, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, international and retail wires, leasing services by appointment, cash management by appointment, and foreign currency exchange.
How can I open a new account at Truist?
You can open an account online, by visiting a branch during business hours, or by calling 844-4TRUIST. Some accounts like CDs can only be opened at a branch.
How do I activate my debit card from Truist?
You can activate your debit card online to start making digital and in-person payments using your checking account.
What are Truist's lobby hours?
Truist's lobby is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Are there ATMs nearby Truist on Folly Rd, Charleston?
Yes, nearby ATMs include BB&T - ATM and BudgetCoinz Bitcoin ATM, making it convenient for cash withdrawals or deposits.
What dining options are available near Truist on Folly Rd?
Nearby pizza restaurants like Ray's Pizza, Papa John's Pizza, and Domino's Pizza offer convenient options if you want a meal before or after your visit.
Are there any pet care services near Truist?
Yes, Folly Road Animal Hospital nearby offers veterinary, pet sitting, and animal shelter services if you need pet care while doing your banking.
Can I schedule an appointment at Truist?
Yes, you can make an appointment online via their reservation link to meet with a representative.