Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
41 reviews
5 stars
15
4 stars
2
3 stars0
2 stars
1
1 star
23
- BLBIG LUSCIOUSNESSAug 21, 20251.0zero stars a new older women is in the drive thru with a nasty attitude
- JTJane TheilingApr 5, 20231.0As was mentioned by someone else, there is apparently only one person (other than 1 or 2 tellers) that works at this branch and, basically, he has no authority to do anything. My husband and I made an appointment to have some documents notarized and when we arrived at the scheduled time, this “floor walker” told us there was no notary there that day and that the appointment system is hardly ever updated. Furthermore, I recently called the branch (where no one works) and had to leave a voicemail since no one was available. I left my message and requested that someone call me back. This was Monday and the only call I have received was from someone who left a first name only and a number that goes to an automated system. Had she left her extension or last name, I might have been able to contact her but, instead, I listened to the annoying message over and over and over for 5 minutes at which time the system informed that it could not complete my call and hung up. I repeated this process 4 times over a 2 day period and have yet to connect with a human being. We always had excellent customer service from BBT which makes this situation even more appalling. We currently have 4 accounts with Truist which we will be moving to another bank shortly. With all of the bank failures that have happened recently, you would think Truist would do whatever it takes to keep its customers.
- TKTom KrouchOct 13, 20225.0I walked and was greeted by a smiling woman. She corrected my address issue and then set me up for online banking.
- TYTimothy YoungNov 6, 20155.0Great bank
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the operating hours for the Truist drive-through at 1962 Sam Rittenberg Blvd?
The Truist drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a new account online or do I need to visit the branch?
You can open your new account online, by phone, or by visiting the branch during business hours. Note that Certificates of Deposit (CDs) must be opened at a branch.
How can I activate my new Truist debit card?
You can activate your debit card online to start making digital and in-person payments.
What types of accounts does Truist offer for personal banking?
Truist offers checking accounts for everyday transactions and savings accounts for saving toward goals or emergencies.
What financial products and services are available at Truist on Sam Rittenberg Blvd?
Services include checking and savings accounts, commercial and personal loans, credit cards, mortgage services, wealth management, and online & mobile banking.
Is there a way to schedule an appointment for banking services at Truist?
Yes, you can schedule an appointment through their reservation URL provided on their website.
What nearby options are available if I want to relax after visiting Truist?
You can visit nearby wellness and beauty spots like Better Beauty & Wellness, JenSa Massage, or SkinPro Studio to enjoy spa and massage services.
Are there nearby dining options close to Truist on Sam Rittenberg Blvd?
Yes, after your visit, you can check out places like Andolini’s Pizza or Villa Cantina Restaurant & Lounge for a meal or drinks.
How can nearby gyms complement my visit to Truist?
You can visit nearby gyms like Charleston Strength or B Fit Training to maintain your fitness routine before or after your banking appointments.
What is the address and contact number for Truist on Sam Rittenberg Blvd?
Truist is located at 1962 Sam Rittenberg Blvd, Charleston, SC 29407. You can reach them by phone at +1 843-852-5830.