At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
If I could give it 0 stars I would. I would say racist towards black people but I will just say prejudice!! I went to make a wire transfer was told no not because I didn’t have the money but because they wouldn’t allow me. Ms Sondrel wasn’t very helpful either I will be filing a complaint with corporate.. I may just need to move all my money from Truist
JA
Jessica Alexander
Feb 21, 2025
1.0
My debit card was STOLEN, and my entire account drained. Provisional credit?? NOPE. I had to go without money FOR FOUR MONTHS.
Prior to this, I had a $300 charge for a product never received. SAME THING.
Absolutely abhorrent service. Do not bank here, YOUR MONEY IS NOT SECURE.
JH
John Hanou
May 7, 2024
2.0
Customer service was poor. The banker had very little motivation to help me. I had to call the main Truist number on my phone so they could help the banker to help me.
TJ
TYLER JOHNSON
Sep 12, 2016
1.0
I am a Suntrust customer and holder of Several Accounts. Our Family Parked in the Parking Lot that Says "Parking For Suntrust Customers only, all others will be towed at owners expense." After hours to watch the Fireworks for July 4th. Came back to our car booted. As you can imagine we were Furious. But Paid to have the boot Removed. $50.00. Called to the Bank on the next business day to get this issue resolved. "We do not manage the parking lot here" is the answer we received. Its not about the $50.00 its about what was posted on the sign, and Suntrust not Taking care of the customers they have. Something needs to change.
There are plenty of Banks out there to store your money in...
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist bank at 174 Meeting St, Charleston?
Truist bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Truist bank offer a drive-through service and what are its hours?
Yes, Truist offers a drive-through service Monday through Friday from 9:00 AM to 5:00 PM, closed on weekends.
How can I open a new account at Truist?
You can open an account online, by phone at 844-4TRUIST (844-487-8487), or by visiting a branch during business hours. CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital purchases and in-person payments.
What types of bank accounts does Truist offer?
Truist offers checking, savings, commercial accounts, and personal savings options tailored for day-to-day transactions and saving goals.
What additional financial services does Truist provide?
Truist provides loans, mortgages, credit cards, wealth management, investment services, insurance, and small business banking.
How can I book an appointment at Truist?
You can book an appointment online through Truist's reservation site to meet with a financial consultant.
Which nearby banks can I visit in Charleston besides Truist?
Nearby banks include Carolina First Bank and Coinstar, offering additional banking and currency exchange services.
Are there dining options near Truist where I can eat before or after my visit?
Yes, you can visit nearby restaurants like ZENSHI Handcrafted Sushi, 167 Raw seafood restaurant, and 167 Sushi Bar for a variety of dining experiences.
What attractions or services are near Truist that might interest visitors?
Visitors can explore historical sites like Lord Anson Arms and Charleston Harbor Tours, or use local services such as Charleston Bike Taxi and Harris Teeter grocery store nearby.