Business Details
About
Bank
Come visit us at our West Ashley branch, located in the Charles Towne Estates neighborhood, near Publix. As a leading regional bank in the US, we're committed to helping our customers find their success. With a robust suite of products including checking and savings accounts, mortgages, wealth management, and commercial and small business loans and solutions, we are here to help tailor a solution to fit your unique needs. This paired with our convenient ATMs, online banking and mobile app, means you can bank conveniently anytime, anywhere. This is banking at its best. This is Banking Forward. This is SouthState Bank.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.2
20 reviews
5 stars
10
4 stars0
3 stars
2
2 stars0
1 star
8
- BMBradley D MathewsSep 5, 20255.0This is my go to bank, and has been since I was 18. I know people have different personalities, but the branch managers I've dealt with have always been fantastic! They helped me understand credit, loans, and how to do things to build my financial future.
- MOMary OverstreetJun 28, 20255.0Great bank
- WLwarrior ladyJul 5, 20241.0Do not waste your time opening an account with bank. If you want great customer service , please go to NFCU. You will thank me later.
- GGGloria GardnerJun 4, 20181.0So, I drive for Uber and was waiting outside between this branch and the Wells Fargo bank next door. I wasn't sure where my passenger was so I had my flashers and waited to the side. A women walks up to my car with an attitude and expressed that I was blocking their parking spaces. I said that I didn't realize anyone was attempting to park. She said, "I did and had to park over there (pointing)." She walked away stomping. I put my window down on the other side of the car and said, "You have a good day too." After thinking about it, I remembered that I bank here and her attitude was not acceptable. I parked and went inside where I realized after describing her to one of the tellers that she is the branch manager. I took her business card that was offered to me and called her. I left her a voicemail message expressing that I am an account holder, she was rude and that I would let customer service know about our conversation. While I was on the phone with customer service, she called me with the same rotten attitude to tell me that she was providing me the courtesy of letting Uber know that I blocked the parking spaces. (REALLY?) I let the CSR for South state bank know that it was her calling when I put her on hold. There's no question in my mind why their rating online is so low. It starts at the head. I will NEVER stop at that branch in the future.
Frequently Asked Questions About SouthState Bank
What are the regular business hours for SouthState Bank's West Ashley branch?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 5:30 PM. It is closed on weekends.
When is the drive-thru service at SouthState Bank available?
The drive-thru is open Monday through Thursday from 8:30 AM to 5:00 PM and on Friday from 8:30 AM to 5:30 PM. It is closed on Saturdays and Sundays.
Are there any holidays when SouthState Bank's West Ashley branch is closed?
Yes, the branch is closed on the following holidays: November 11, 2025; November 27, 2025; and December 25, 2025.
What types of financial products does SouthState Bank offer?
SouthState Bank offers a variety of products including checking and savings accounts, mortgages, wealth management, business loans, car loans, credit cards, and more.
Is SouthState Bank's West Ashley branch accessible for customers with disabilities?
Yes, the branch has wheelchair accessible entrances and parking available for customers with disabilities.
How can I contact SouthState Bank's West Ashley branch for customer support?
You can reach customer support by emailing customercare@southstatebank.com or by calling +1 843-766-0253.
Where is the SouthState Bank West Ashley branch located?
It is located at 1309 Sam Rittenberg Blvd, Charleston, SC 29407, United States, near the Charles Towne Estates neighborhood and close to Publix.
Are there dining options near SouthState Bank's West Ashley branch?
Yes, nearby restaurants include Wingstop, Bojangles' Famous Chicken 'n Biscuits, Marco's Pizza, Starbucks, Ye Ole Fashioned Cafe & Ice Cream, 10 °F Ice Cream, Taste of India, Red Orchids China Bistro, and Gennaro's Little Italy Cucina Italiana.
What other banks or financial services are near SouthState Bank’s West Ashley location?
Nearby banks and financial services include another South State Bank branch, Wells Fargo Bank, Navy Federal Credit Union, and Western Union money transfer services.
What nearby places can I visit or shop at when visiting SouthState Bank's West Ashley branch?
You can visit nearby places like Big Lots for discount shopping, Publix Super Market at Ashley Landing Mall for groceries, Charleston Amish Furniture for furniture shopping, and also enjoy entertainment at Charleston Stage’s West Ashley Theatre Center.