Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
Hours
Reviews
2.0
4 reviews
5 stars
1
4 stars0
3 stars0
2 stars0
1 star
3
- BBBrad BJul 16, 20241.0Mortgage bankers are consistently undependable.
- NLNeal LivingstonFeb 26, 20241.0My wife and I recently purchased a newly constructed home in Wilmington, NC and used First Citizens Bank for our mortgage loan. Bar none, it was the WORST experience we've ever had in over 35 years of doing real estate. The mortgage officer we dealt with was arrogant and rude and ultimately reneged on the amount he promised us in closing cost assistance. During one particularly tense conversation about a week out from closing, I was told I had three choices -- one of which was to cancel the transaction if I didn't like what I was being offered! This lack of performance on the bank's part cost us $800 additional out-of-pocket to close on the home. For an institution that has $200 BILLION in assets, I'm struggling to understand why they couldn't keep their word related to our transaction. I will absolutely not do business with First Citizens Bank again and will soon be filing complaints with the appropriate SC and federal agencies to address this matter. If you are shopping for a mortgage, this is NOT who you want to do business with.
- LTLounge TowneAug 13, 20225.0Such a beautiful building and in a great location.
- BBBrian BookerMar 1, 20171.0First Citizens Bank is terrible, I've done business with several banks in town and they're the worst. They are generally non responsive and do not return phone calls.
Frequently Asked Questions About First Citizens Bank
What services does First Citizens Bank at 152 East Bay St offer?
First Citizens Bank offers general banking services including commercial banking, lending, leasing, wealth management, and direct banking nationwide.
Where is First Citizens Bank's Charleston East Bay branch located?
It is located at 152 East Bay St, Charleston, SC, 29401, United States.
Is the First Citizens Bank Charleston East Bay branch open on holidays?
The branch is closed on these holidays: November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.
How can I contact the First Citizens Bank branch in Charleston East Bay?
You can call the branch at +1 843-722-5806.
What are the operating hours of the First Citizens Bank branch at 152 East Bay St?
The branch hours are currently not specified besides holiday closures; please contact the branch directly for daily hours.
What nearby places can I visit around First Citizens Bank at 152 East Bay St?
Nearby you can find the Lowcountry Artists Gallery, Bakehouse Charleston bakery and coffee shop, and the East Bay Meeting House café and restaurant.
Are there dining options near the First Citizens Bank East Bay St branch?
Yes, nearby dining options include Pearlz Oyster Bar, McCrady's American restaurant, and Ru Ru's Tacos & Tequila serving Tex-Mex cuisine.
Can I find parking facilities near the First Citizens Bank at 152 East Bay St?
Yes, the East Bay Prioleau Garage provides nearby parking for visitors.
What services related to wealth management are available near First Citizens Bank in Charleston?
Nearby financial services include Detterbeck Wealth Management and Hutto, Preston and Associates, which offer wealth management and financial services.
Are there any cultural or artistic locations near First Citizens Bank's Charleston East Bay branch?
Yes, nearby artistic locations include the Charleston Artist Guild, Charleston Crafts thrift store and gallery, and Susan Bryant Fine Art gallery.