First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Avoid it - They lie about conditions and once you want to close the account and want your money back they loose the checks and ignore all communication.
KL
Kevin LePrince
Sep 16, 2025
5.0
Wonderful group of people.
TT
Tiaria
Jul 25, 2025
5.0
The staff is always friendly and very quick but thorough!
BT
Back Boy Tman
Aug 26, 2024
1.0
The lady with the glasses is very rude
LO
Lydia Odom
Aug 10, 2022
1.0
Called to set up a meeting to do a wire transfer but was told I didn’t need to and was also told incorrect information about the cutoff time for wire transfers. I was told to come back anytime the following day, so I came back at a normal hour and no one was available to help me. Disappointed in the communication and customer service.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 182 Meeting Street?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
When is the drive-through service available at this First Citizens Bank location?
The drive-through is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends.
Is First Citizens Bank at 182 Meeting Street open on public holidays?
No, the bank is closed on major holidays including November 11, November 27, December 25, and January 1.
What types of banking products does First Citizens Bank offer at this location?
They offer Checking, Savings, Personal Lending, Home Equity, Credit Cards, Online and Mobile Services, Business Checking, Business Lending, Business Credit Cards, and Merchant Services.
What specialized financial services are available at First Citizens Bank in Charleston?
Services include Mortgage Banker, Private Banker, Investment Advisor, Commercial and Business Lending, Leasing Specialist, and Insurance Specialist.
How can I make a reservation or appointment at this bank branch?
You can book an appointment through their online reservation URL: https://outlook.office365.com/owa/calendar/CharlestonMain1@firstcitizens.com/bookings/
Which nearby ATM can I use if I need cash around First Citizens Bank?
The Truist ATM is nearby and convenient for cash withdrawals.
Are there any nearby dining options close to First Citizens Bank where I can grab a meal or coffee?
Yes, nearby you can visit Sweet Cece's Cafe for frozen yogurt, Another Broken Egg Cafe for breakfast and brunch, and Pisco Mar for Latin American cuisine.
Can I find any local tours or cultural attractions near this First Citizens Bank branch?
Yes, Lowcountry Larry's Historical Tours and Tommy Dew's Walking Tour offer cultural and historical tours near the location for visitors to explore.
What is the address and contact number for First Citizens Bank in Charleston?
The bank is located at 182 Meeting Street, Charleston, SC 29401. You can reach them by phone at +1 843-722-5801 or by fax at +1 984-867-3072.