Business Details
About
BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
First Citizens Bank
1624 Sam Rittenburg Boulevard, Charleston, SC
29407, United States
Hours
Reviews
3.9
11 reviews
5 stars
8
4 stars0
3 stars0
2 stars0
1 star
3
- WWWestsideexpertsJan 3, 20265.0Call my boss every time I cash my check, Pain in the ass
- DRD.D. RoyJun 21, 20191.0Demanded an 8.00 fee to cash a check drawn on this bank!
- MTMark Timms TravelogueAug 1, 20181.0I have had an account with First Citizens for over 8 years. This branch has by far been the worst experience I have had. I do not want to say that my First Citizen's customer experience as a whole has been bad but my experience on Sam Rittenberg has been very poor. I first came into the branch in mid June because there was a ton of small u recognizeable transactions. They were generally small transactions. I had not used my card in a wewk prior to that and realized it was misplaced the day I went to talk to Alex at the branch. Alex initiated a dispute and said that the whole issue should be resolved in 3 business days. I waited a week and went back only to have him say I need a police report. The officer said they only needed a case number so I called and got a police report and gave First Citizens my number. No one ever followed up. A week later, I followed up and they said I needed to fax in the police report. I faxed in report to the branch. Ive been calling for over 2 weeks to confirm they received and resent to claims center with no return calls from Sandy. I finally got in contact with her this morning and she passes blame on the claims center saying she faxed it a week ago. Claims center still has not received her fax. Very unproffesional to say the least.
- ASAletha SmoakJun 29, 20175.0Great people to deal with.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 1624 Sam Rittenburg Boulevard?
First Citizens Bank is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
When is the drive-through service available at this First Citizens Bank location?
The drive-through is open Monday to Friday from 8:30 AM to 5:00 PM and closed on weekends.
Is the bank open on public holidays?
No, the bank is closed on major holidays such as November 11, November 27, December 25, and January 1.
What financial services and products does First Citizens Bank offer at this location?
This branch offers checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
Can I schedule appointments online with First Citizens Bank?
Yes, you can book appointments online through their reservation page at https://outlook.office365.com/owa/calendar/CharlestonWestAshley@firstcitizens.com/bookings/.
What specialized banking services are available at this First Citizens Bank branch?
Services include mortgage banking, private banking, investment advising, commercial and business lending, leasing specialists, and insurance specialists.
Which nearby places can I visit after my banking appointment at First Citizens Bank?
Nearby you can visit the Museum of Living Arts for shopping and arts entertainment, Charleston Shotokan Karate Club for sports and fitness instruction, and Grace United Methodist Church for religious and community events.
Are there convenient locations nearby for mailing and shipping parcels after visiting the bank?
Yes, the UPS Access Point location nearby offers courier and delivery services for your shipping needs.
Where can I find automotive parts or fuel near the First Citizens Bank?
Advance Auto Parts and gas stations like Mobil and Speedway are located nearby, providing automotive parts and fuel services.
What dining options are available near the bank for a quick meal or coffee?
You can visit nearby Dunkin' Donuts for coffee and pastries or Arby's for fast food sandwiches.