First Citizens Bank

3.3
9 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
860 Knox Abbott Drive, Cayce, SC
29033, United States

Hours

Reviews

3.3
9 reviews
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  • DG
    Deedee Greer
    Nov 22, 2025
    1.0
    This location has been under staffed for several months. Wait time is ridiculous. Takes way to long to process a deposit.
  • KO
    Kayla O'Neal
    Dec 21, 2022
    1.0
    If zero stars was an option!!!!! Absolutely despise this place!!! Waited over a month for a card never got it so I closed my account then had to go back bc they didn't give me back my i.d they said they didn't have it. Then went back there to cash my check bc that's where my job banks they charged me $8 even though there name is on my checks the bank manger was no help at all!!! Sorry excuse for a bank!!! Hope this location gets shut down!!
  • MB
    McK Ballin
    Oct 25, 2021
    5.0
    I would like to say what an asset Cameron Levi is to your branch. I lucked up the day I called and got her on the phone. She goes above and beyond and was a pleasure to work with. Not only is she fantastic at what she does, but she listens and honestly was placed in my life at the exact right moment. Thank you Cameron for being so wonderful.
  • RC
    Rachel Campbell
    Nov 16, 2018
    5.0
    The tellers are friendly and efficient.
  • PB
    Patricia B
    Jun 11, 2016
    5.0
    Excellent customer service and for not having an account to cash a business check..no FEE! I was also informed and not aggressively about the features and benefits of their free checking accounts as I was conducting business...no pressure to sign on at a bank..how refreshing...

Frequently Asked Questions About First Citizens Bank

What are the regular banking hours for First Citizens Bank in Cayce?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does the Cayce First Citizens Bank location have drive-through service hours?

Yes, the drive-through is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends.