Truist

2.9
37 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2701 BOILING SPRINGS RD, BOILING SPRINGS, SC
29316, United States

Hours

Reviews

2.9
37 reviews
5 stars
17
4 stars
1
3 stars
0
2 stars
1
1 star
18
  • TH
    Tim Haynes
    Sep 8, 2025
    2.0
    The drive through teller is friendly. Jope you never have to get someone to help you otherwise. The corporate policies have taken simple customer service out of the branch. Go call a number, talk to a computer, you might have to wait 20 minutes to talk to someone to whom English is not their primary language. Oh, then you may have to go back to the bank to get something they couldn't give you until you spoke to the computer first. Bad corporate policies. Not customer focused.
  • JT
    J Taylor
    Jul 1, 2025
    1.0
    Can't even open on time. Customers in line and tellers still counting their drawers. Go to the drive-thru; they open faster.
  • WR
    Whitney Roll
    Jun 30, 2025
    1.0
    So disappointed with the lack of proper expectations, empathy and support.
  • CH
    Cynthia Howard
    Jun 9, 2025
    1.0
    Longest wait time inside- avoid at all costs!
  • AP
    Alma Pulido
    Dec 30, 2021
    1.0
    I hate going to this location! Lauren is rude and treats me differently than other customers. I had more than 2 bad experiences with her and all I needed to do was a deposit something easy and simple. Poor customer service

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.