Welcome to First Horizon Bank - located in Boiling Springs. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
Details
Requires appointmentNot available
Drive-throughAvailable
Onsite servicesAvailable
Free parking lotAvailable
Free street parkingAvailable
On-site parkingAvailable
Paid parking garageAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Location
First Horizon Bank - Boiling Springs, SC - Boiling Springs Rd
The only teller that I have ever dealt with is Wendy and she is absolutely the best thing that thing has going for them. They should make her the Branch manager because she is a customer service person that is very kind and sweet. I can’t give her enough praise to do her justice. That’s just how good she is. The new branch manager Ryan, they need to send him for some customer service training because in my opinion he’s in the wrong business. When you can’t treat a customer with respect and give them a few minutes of your when they ask to speak to you after you had already been rude on the phone. He should have apologized for being rude but no he plainly told me he didn’t have time to talk to me. We were at the door and because I didn’t leave just when he wanted me to be a o trying to him to give me a few minutes to talk to him I was told if I didn’t leave he would call and have me locked up. Carmelo also needs some more customer service training to treat the customer right and not side with that rude new manager. The only thing I like about that bank is Wendy!
MR
mike Robinson
Nov 20, 2023
1.0
Probably the most unprofessional bank I've ever tried to do business with. I tried applying for an SBA loan. Set up an appointment with the branch manager, Jeanette. We talked about my needs, and she had someone contact me later that evening. After speaking with him, he told me he was going to send me an email with a form to fill out for more information by the end of the day. I didn't receive anything that day. The next day, nothing. The following day I contacted the branch manager and asked her if she knew anything. She told me she would contact him and see what the issue was. 2 days later, still nothing. After contacting the branch manager for the 4th time, we both made sure the email address they had was correct. after a week, I called and told her I was just going to find someone else
AH
Ashley Howard
Jan 29, 2023
1.0
They charged us over $1,000 in overdraft fees in one month. We had a traumatic family event which caused my husband to miss a few days of work, which made us behind on two bills one time. Because we were behind on two bills, this bank charged us OVER ONE THOUSAND DOLLARS!!!!! We live paycheck to paycheck, obviously we can’t afford such ridiculous fees. Now we are stuck in a vicious cycle. We tried explaining the situation and asking them to reverse even half the charge but they refused. If you live paycheck to paycheck, DO NOT BANK HERE AT ANY COST!!!! We can’t even afford to change banks now because they keep sucking us dry. We haven’t been able to afford groceries in weeks. This is such a scam bank.
BW
Brian Wilkins
Jul 14, 2022
1.0
Inconsistent information between branches..much better customer service at the Pelham Road location in Greenville…I was told by one branch instant debit cards could be printed for my new account so I drove here to the boiling springs location and was told no, even though not a single car was in the parking lot(could be a reason), didn’t seemed they wanted to help me anyways. I Ask for reasons and the lady gave no real reason other than they can’t. She did proceed to mention fraud as a reason they DO print for customers if they have an existent account, which makes zero sense towards anything having to do with printing a card(would think fraud would be a reason you wouldn’t print instant cards but anyway)…I work in this area and even though the Greenville location is further, I will make sure I do my business with that branch and their branch manager Sabrina than subject myself to poor customer service as this location.
EM
Emmet Martin
Jan 31, 2017
5.0
I had a flat tire and pulled into this bank's parking lot. As I was pulling in the bank manager, Rich, happened to be walking out the front door. I had a cast on my arm and he was so helpful, I couldn't believe it. The guy changed my tire for me - in his business suit no less. Unbelievable!!!
Frequently Asked Questions About First Horizon Bank - Boiling Springs, SC - Boiling Springs Rd
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What are the drive-through hours at First Horizon Bank - Boiling Springs?
The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
What do I need to open a personal checking account at First Horizon Bank?
You need a $50 minimum opening deposit, Social Security number, date of birth, and personal identification such as a driver's license, passport, or state-issued ID.
Can I open a personal checking account online with First Horizon Bank?
Yes, you can open a personal checking account online or visit one of our banking centers to apply in person.
What types of mortgage loans does First Horizon Bank offer?
First Horizon offers various mortgage loans including fixed-rate, adjustable-rate (ARMs), FHA, VA, and jumbo loans to suit diverse financial needs.
Does First Horizon Bank offer financing options for first-time homebuyers?
Yes, First Horizon provides programs like FHA loans with lower down payment requirements to assist first-time homebuyers.
How can a customer access First Horizon Bank's services through mobile devices?
Customers can use the First Horizon Mobile Banking app available on the Apple App Store and Google Play Store for convenient banking on the go.
Are there nearby banks to First Horizon Bank - Boiling Springs that customers might also visit?
Yes, Capital Bank is nearby, offering additional banking options for customers in the area.
What local dining options are close to First Horizon Bank on Boiling Springs Road?
Nearby dining options include Donatos Pizza, Hardee's, Rigsby's Smoked Burgers Wings and Grill, Salsarita's Fresh Mexican Grill, and Sonic Drive-In for convenient meals before or after your banking visit.
How can I combine a visit to First Horizon Bank with some relaxation nearby?
You can visit Northbrook Park, a nearby park to enjoy some outdoor relaxation before or after your bank appointments.
Does First Horizon Bank have onsite parking for convenient access?
Yes, First Horizon Bank offers free onsite parking including parking lots, street parking, and parking garages, ensuring easy access for customers.