First Horizon Bank - Boiling Springs, SC - Boiling Springs Rd

3.2
14 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Boiling Springs. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

First Horizon Bank - Boiling Springs, SC - Boiling Springs Rd
3090 Boiling Springs Road, Boiling Springs, SC
29316, United States

Hours

Reviews

3.2
14 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
0
1 star
6
  • RR
    Rachel Rhinehart
    1 day ago
    1.0
    The only teller that I have ever dealt with is Wendy and she is absolutely the best thing that thing has going for them. They should make her the Branch manager because she is a customer service person that is very kind and sweet. I can’t give her enough praise to do her justice. That’s just how good she is. The new branch manager Ryan, they need to send him for some customer service training because in my opinion he’s in the wrong business. When you can’t treat a customer with respect and give them a few minutes of your when they ask to speak to you after you had already been rude on the phone. He should have apologized for being rude but no he plainly told me he didn’t have time to talk to me. We were at the door and because I didn’t leave just when he wanted me to be a o trying to him to give me a few minutes to talk to him I was told if I didn’t leave he would call and have me locked up. Carmelo also needs some more customer service training to treat the customer right and not side with that rude new manager. The only thing I like about that bank is Wendy!
  • MR
    mike Robinson
    Nov 20, 2023
    1.0
    Probably the most unprofessional bank I've ever tried to do business with. I tried applying for an SBA loan. Set up an appointment with the branch manager, Jeanette. We talked about my needs, and she had someone contact me later that evening. After speaking with him, he told me he was going to send me an email with a form to fill out for more information by the end of the day. I didn't receive anything that day. The next day, nothing. The following day I contacted the branch manager and asked her if she knew anything. She told me she would contact him and see what the issue was. 2 days later, still nothing. After contacting the branch manager for the 4th time, we both made sure the email address they had was correct. after a week, I called and told her I was just going to find someone else
  • AH
    Ashley Howard
    Jan 29, 2023
    1.0
    They charged us over $1,000 in overdraft fees in one month. We had a traumatic family event which caused my husband to miss a few days of work, which made us behind on two bills one time. Because we were behind on two bills, this bank charged us OVER ONE THOUSAND DOLLARS!!!!! We live paycheck to paycheck, obviously we can’t afford such ridiculous fees. Now we are stuck in a vicious cycle. We tried explaining the situation and asking them to reverse even half the charge but they refused. If you live paycheck to paycheck, DO NOT BANK HERE AT ANY COST!!!! We can’t even afford to change banks now because they keep sucking us dry. We haven’t been able to afford groceries in weeks. This is such a scam bank.
  • BW
    Brian Wilkins
    Jul 14, 2022
    1.0
    Inconsistent information between branches..much better customer service at the Pelham Road location in Greenville…I was told by one branch instant debit cards could be printed for my new account so I drove here to the boiling springs location and was told no, even though not a single car was in the parking lot(could be a reason), didn’t seemed they wanted to help me anyways. I Ask for reasons and the lady gave no real reason other than they can’t. She did proceed to mention fraud as a reason they DO print for customers if they have an existent account, which makes zero sense towards anything having to do with printing a card(would think fraud would be a reason you wouldn’t print instant cards but anyway)…I work in this area and even though the Greenville location is further, I will make sure I do my business with that branch and their branch manager Sabrina than subject myself to poor customer service as this location.
  • EM
    Emmet Martin
    Jan 31, 2017
    5.0
    I had a flat tire and pulled into this bank's parking lot. As I was pulling in the bank manager, Rich, happened to be walking out the front door. I had a cast on my arm and he was so helpful, I couldn't believe it. The guy changed my tire for me - in his business suit no less. Unbelievable!!!

Frequently Asked Questions About First Horizon Bank - Boiling Springs, SC - Boiling Springs Rd

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.