First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Went into the bank to withdraw some money. $7500.00 to be exact. Showed my ID. The teller kept looking at the screen like she was confused, then said you don’t normally withdraw cash. I said no not really. She then looked at me and said if you don’t mind can you tell me what you need the money for? Say what? That’s none of your business!! It’s my money and you definitely aren’t my wife. So do the transaction and give me my money!! That’s rude and I don’t need to explain myself to her or anyone else at that bank!!
VD
Vasily Difort
Dec 11, 2025
1.0
Don't open an account here,If you are thinking about opening a account here, let me save you the trouble!!! This bank constantly has online problems. And they like to hold on to your money as long as possible.
NS
Natalie Salva
Oct 9, 2025
1.0
Very poor communication, front desk was very rude.
SS
Slavic
Nov 6, 2020
1.0
I have been with them for over 25 years never had a single issue with them.. till today, started putting my checks on hold for 5 business day.. for what.. Thats what happens when little banks get bought out. Not a big fan on big banks.. worst customer service and they dont care about you.
Frequently Asked Questions About First Citizens Bank
What are the regular banking hours for First Citizens Bank in Boiling Springs?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
When is the drive-through at First Citizens Bank available?
Drive-through services are available Monday to Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Is First Citizens Bank open on public holidays?
The bank is closed on major holidays including November 11, November 27, December 25, and January 1.
What financial products does First Citizens Bank offer at the Boiling Springs location?
They offer Checking, Savings, Personal Lending, Home Equity, Credit Cards, Online and Mobile Services, Business Checking, Business Lending, Business Credit Cards, and Merchant Services.
What specialized financial services can I access at this First Citizens Bank branch?
Customers can access services such as Mortgage Banker, Private Banker, Investment Advisor, Commercial Lender, Business Lender, Leasing Specialist, and Insurance Specialist.
How can I make an appointment at First Citizens Bank in Boiling Springs?
Appointments can be made via their online reservation system at https://outlook.office365.com/owa/calendar/BoilingSprings@firstcitizens.com/bookings/
Where is First Citizens Bank located in Boiling Springs?
The branch is located at 3611 Boiling Springs Road, Boiling Springs, SC 29316, USA.
Are there dining options near First Citizens Bank in Boiling Springs?
Yes, nearby dining options include Firehouse Subs, Spartan Bakery, Havana Bread Club, The Clock of Boiling Springs, Blaze Pizza, McAlister's Deli, and Hardee's, offering a variety of sandwiches, baked goods, Cuban cuisine, burgers, and fast food.
What fitness or recreational facilities are close to First Citizens Bank in Boiling Springs?
Anytime Fitness Boiling Springs is nearby, providing gym and sports fitness services for customers looking to work out before or after their banking visit.
Are there any community or cultural places near First Citizens Bank that customers might want to visit?
Yes, nearby places include Boiling Springs First Baptist Church Office, Boiling Springs Library, County of Spartanburg offices, and various charitable organizations like Goodwill and Salvation Army Thrift Store.