First Citizens Bank

2.7
48 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
3611 Boiling Springs Road, Boiling Springs, SC
29316, United States

Hours

Reviews

2.7
48 reviews
5 stars
20
4 stars
0
3 stars
1
2 stars
1
1 star
26
  • WP
    Walter Porter
    Dec 12, 2025
    1.0
    Went into the bank to withdraw some money. $7500.00 to be exact. Showed my ID. The teller kept looking at the screen like she was confused, then said you don’t normally withdraw cash. I said no not really. She then looked at me and said if you don’t mind can you tell me what you need the money for? Say what? That’s none of your business!! It’s my money and you definitely aren’t my wife. So do the transaction and give me my money!! That’s rude and I don’t need to explain myself to her or anyone else at that bank!!
  • VD
    Vasily Difort
    Dec 11, 2025
    1.0
    Don't open an account here,If you are thinking about opening a account here, let me save you the trouble!!! This bank constantly has online problems. And they like to hold on to your money as long as possible.
  • NS
    Natalie Salva
    Oct 9, 2025
    1.0
    Very poor communication, front desk was very rude.
  • SS
    Slavic
    Nov 6, 2020
    1.0
    I have been with them for over 25 years never had a single issue with them.. till today, started putting my checks on hold for 5 business day.. for what.. Thats what happens when little banks get bought out. Not a big fan on big banks.. worst customer service and they dont care about you.
  • CC
    Chris crowder
    Apr 22, 2018
    5.0
    Friendly

Frequently Asked Questions About First Citizens Bank

What are the regular banking hours for First Citizens Bank in Boiling Springs?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

When is the drive-through at First Citizens Bank available?

Drive-through services are available Monday to Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.