Wells Fargo Bank

Reviews

• DD

  Debra K Delp

  Jul 29, 2025
  1.0
  I just went there to add my son to my account as beneficiary- the youn man up front told me every service person was busy. One woman was there -he asked her if she could see me (it was 11:30) her reply was “ No, I have an appointment at 1pm). He told me to return at 3pm. I said no. I went to the WF by Food Lion in Okatie where GiGi helped me immediately and it took 5 minutes!
• MV

  Madeline Vargas28

  Aug 1, 2024
  1.0
  Yes what I’m about to say maybe be our fault and everything… Basically my mom went inside the bank to check in money to her debit card she accidentally left her card inside she was either distracted or looking at the screen as in says have a wonderful day. When we went to go get something to eat she remembers i try to contact the bank didn’t get an answer or nothing… We came back to the bank and it was just two mins late. Just two mins late and the lady was standing there at THE FRONT DOOR LITERALLY. We begged her and begged her it’s not that difficult just for us to check and be out and keep this in mind as soon as we were about to leave she open the door for another customer… like come on be so for real you could of let us come in and just get the card… It’s not that difficult.
• AB

  Austin Bridi

  Oct 4, 2021
  2.0
  We’ve been banking with this Wells Fargo for a few years now. The service the past few months has really gone down hill. We used to walk into the door and be greeted by all the bankers and tellers as they all knew us by name and always asked how business was going. The new manager is not very friendly or professional, majority of the staff quit or was fired.. there is only 2 we know now out of the 6 many had been working there for a while and did an amazing job. They are understaffed almost every time you go in there usually only one teller working.. and have to wait forever!! You need appointments to do the simplest things or even to speak with a banker. We own a large company and are consistently making deposits. The service here has really gone down the drain.. it’s very unfortunate as we enjoy walking into the bank and seeing everyone and reacting with them building a relationship. You can tell the staff is being over worked and unappreciated. New tellers are in there every month and you can tell they don’t look very happy. This is a management issue that seems to be on going. Thank you -Austin
• NM

  Nikki Mcnaughton

  Aug 20, 2021
  1.0
  Sooooo slow !!!!!
• BB

  Bery Barrera

  Dec 15, 2020
  1.0
  I feel discriminated because I speak Spanish they scheduled me with a Spanish banker. I was just there to open an account. Showed up early there were 5 bankers only was was helping a customer. I asked if by any chance they could help me earlier and instead of offering for me to wait and see if one of their appointments didn’t show so they could help me earlier they told me to call another branch or reschedule. I was not offered to wait till my appointment with the Spanish banker time nor wait to see if they might be able to help me earlier.

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