Truist

3.7
18 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2 BURNT CHURCH RD, BLUFFTON, SC
29910, United States

Hours

Reviews

3.7
18 reviews
5 stars
11
4 stars
1
3 stars
1
2 stars
0
1 star
5
  • DJ
    Detodito J
    Jan 16, 2023
    4.0
    Bien
  • BC
    Bonnie Connolly
    Jan 9, 2023
    5.0
    Always professional
  • MM
    Michael Milligan
    Nov 25, 2022
    5.0
    I want to reassure anyone considering Truist to not hesitate to proceed. The Burnt Church Rd. branch, in Bluffton, SC, is near to my heart. Especially, Phil Weitz, Senior Relationsip Banker! Phil helped me transition financial issues immediately after my mother’s passing. Truist was my mom’s bank, not mine. After experiencing Phil’s excellent, responsive customer service and expertise, we did not hesitate to make the switch from Wells Fargo to Truist. The comparison was disturbing & shocking, considering we have been with Wells Fargo for more than 25 years. In fair review, not all branches give the same “outstanding”service. In my personal experience, Phil Weitz made a significant difference! He deserves far more recognition than I can express here. During the unsettling time of my mom’s passing Phil, with his sensitive humor, helped stop the tears so I could talk. He called several family members to coordinate necessities. He treated each one with the same sincere concern. He spoke with me practically daily as we made progress with timely transitions. He immediately recognized me when I entered the branch. He NEVER pressured me to make any changes and NEVER made me feel rushed. Without question, deserves “BEST BANKER ON THE PLANET” award! I should also add, Truist rates are worth your time and attention inquiring about!
  • RJ
    Rikki Jackson
    Nov 17, 2022
    1.0
    Staff here is extremely unhelpful. Rude female teller with an “oh well” attitude. No grace for overdraft fees even after explaining I sustained an injury where I was incapacitated & out of work. The way they charge overdrafts in my opinion is extremely messed up; what’s the point of the overdraft protection if you still charge me almost $40? Was told to “look better after your account, honey” in an extremely condescending tone. I banked with suntrust before & loved them, I’ve been extremely unhappy with the Truist take over.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.