First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Me and my husband opened a joint account together with First Citizens. My husband had a personal First Citizens account that was linked to his mother’s account from when he was a minor. I got locked out of my debit card so I called card services at First Citizens. I was told that I had to provide an access code to prove my identity but I never received the text. Come to find out, my phone number on file had been automatically updated by a customer service representative with First Citizens that I did not authorize. It was updated to my mother in laws phone number. I have no idea how it happened because I did not do it and First Citizens does not know how it happened either. My mother in law is now receiving me and my husbands bank statements at her home. I have no idea how this happened either because she is not on my account. This is not only a breach of trust and privacy but extremely reckless considering someone has access to my personal information. I have been with over 4 banks and have never experienced this type of incompetency before! Not to mention that when you sign up, you have to wait 4-7 business days for your bank card to come in the mail! And you have to give the banker that sets your account up your bank pin and hope they enter it in correctly, which she entered it in wrong, hence why I was locked out to begin with. Extremely outdated practices and very obvious lack of care for security! I will be closing my account soon due to this awful experience! Do not bank here! Save yourself the headache and go to Founders!!!
KN
Kay Nuritdinov
May 10, 2023
5.0
this bank is 'off the charts'...great service
MD
Michael Driggers
Jul 15, 2022
4.0
My primary bank tellers are always nice and helpful
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank in Bennettsville?
First Citizens Bank in Bennettsville is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
When is the drive-through service available at this First Citizens Bank location?
The drive-through is open Monday to Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Is First Citizens Bank available on public holidays?
The Bennettsville branch is closed on notable holidays including November 11, November 27, December 25, and January 1.
What types of banking products does First Citizens Bank offer at the Bennettsville location?
They offer a variety of products including checking, savings, mortgage, home equity, credit cards, online and mobile banking, business checking and lending, investment solutions, and wealth services.
Where is First Citizens Bank located in Bennettsville?
It is located at 314 East Main Street, Bennettsville, SC 29512, USA.
Can I make a reservation or schedule an appointment at First Citizens Bank in Bennettsville?
Yes, you can book an appointment online via their reservation system at https://outlook.office365.com/owa/calendar/BennettsvilleSC@firstcitizens.com/bookings/.
What nearby gas stations can I visit when driving to First Citizens Bank?
Nearby gas stations include '76' and 'Marathon Gas', which also offers a convenience store and bar, useful for fueling up before or after your visit.
Are there any medical centers or dentists close to First Citizens Bank in Bennettsville?
Yes, nearby medical facilities include Agapé Hospice, Palmetto Wellness and Injury Center, Dr Naida L Singleton (dentist), Marlboro Family Dentistry, and Harry Blackmon (dentist).
What places of worship are close to the First Citizens Bank in Bennettsville?
Near the bank, you can find First Methodist Church and First Baptist Church, both serving as local religious organizations.
What are some nearby retail or service businesses customers might visit when coming to First Citizens Bank?
Customers might also visit Farmers Home Furniture for furniture and appliances, Bullard's Auction for shopping, or Cathy’s Flower and Gift Shop for flowers and gifts.