First Citizens Bank

3.2
5 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
921 Bay Street, Beaufort, SC
29902, United States

Hours

Reviews

3.2
5 reviews
5 stars
2
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1
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0
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1 star
2
  • JC
    Jodi C
    Mar 8, 2024
    1.0
    We had been banking with First Citizens Beaufort for years until they started nickel-and-diming us. We kept a business account open with them so we could have a convenient location to make change for our retail store. They now charge local merchants ridiculous fees if they come in to make change for their stores. Shame on them.
  • SS
    Susan
    Jan 24, 2024
    5.0
    We have been banking here forever and they are the best!
  • MM
    Marilyn Martino
    Oct 21, 2023
    4.0
    Great customer service
  • LL
    Layla
    Nov 26, 2021
    5.0
    The ladies on the teller line have all been at this branch for more than 18 years, they know everyone and are a pleasure to work with and talk to. Management is fair and honest, friendly, and works hard to take care of customers. This is a great branch! I've been a happy customer for more than 10 years and was a happy employee for five. I miss everyone here and wish that I had a branch like this to go to in my new hometown.
  • OX
    oxX Yella Xxo
    Aug 3, 2021
    1.0
    Management is rude with bad attitudes and terrible customer service, plus they will lie to you about if something is going to go on your credit or not. I was told repeatedly that it would be a "soft touch" on my credit and not a hard pull. They lied. They also make you feel like you are a burden or you are an inconvenience to them if you have ANY questions at all, and this is the MANAGEMENT that I'm talking about. I would have given 0 stars if I could and honestly the ONLY good thing about this bank is the tellers. Those ladies deserve ALL the credit because they are the only ones that treat anyone with any decency and respect.

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank in Beaufort?

First Citizens Bank in Beaufort is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Does First Citizens Bank offer drive-through banking services at this location?

Yes, the drive-through hours are Monday to Friday from 8:30 AM to 5:00 PM. The drive-through is closed on weekends.