Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
19 reviews
5 stars
8
4 stars0
3 stars
1
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1
1 star
9
- LOLarry OswaldMay 2, 20251.0After 35 years of patronizing Truist, today’s encounter took me by surprise; my wife and I have a joint account and each month we put in a certain amount in the Truist account. Today a young employee decided he was going to make a kudos for himself by denying our deposit based on the words cash written on the checks accusing me of fraud. I went to another staff member who said he was right. Why then do you wait until we come to make a transaction to lower the bomb on us.? We have always written the checks for cash deposit and had no problem. My first bank account was in 1961 w Lexington State Bank, and now the new breeds are changing the protocol according to which way the wind is blowing. Yes it’s a brutal world we trying to do right in and it difficult to ascertain what I’d correct and what is not. I retired from an organization that was absolutely customer oriented and we were trained to look for ways to help customers not seek ways to not help them!!
- JRJohn RogersJul 9, 20241.0Can also confirm that customer service is abysmal. Seriously, I'm an understanding person, but it's so consistently bad. There are 2 ladies that are consistently nice and polite. The rest stopped caring a long time ago. I have worked with many banks in my time, but I have never had the misfortune to have to put up with anything like this. I wouldn't know where to start. From the customer service. The drop box is always closed for repairs. I've been handed notices of possible inconveniences before. Never have I been given a PSA for the customers to be better and stop inconveniencing them with how we order bills in our deposits, but there's a first time for everything. They're bank standards slow. I've been snarled and scoffed at. The amount time they wasted of my life giving me the run around is probably days at this point. I really dont have high standards for bank visits but I've had better worst experiences at the DMV.
- S_Swim4thewin __Feb 27, 20235.0Great people. Ok banking
- SRShari Rich-SmithSep 2, 20201.0When BB&T MERGED WITH SUNTRUST AND BECAME TRUIST WE LOST $230. PLUS. Because we didn't approve of the $60. maintenance fee on our IRA that had not made any money on $25 K in 10 years! We were paying BBT $45. maintenance fee yearly and I paid it on 9-1-2021 to BBT INVESTMENT. However they still deducted $130. early termination fee? and the $60. maintenance fee even though it was not due until NOVEMBER 22, 2021. NO ONE ANSWERS THE PHONE.. I'M IN SHOCK AND HOPE OTHER PEOPLE DON'T GET FLEECED BY TRUIST.
- RSRANDALL D SMITHAug 26, 20195.0Excellent service especially with the Branch Manager Linda DeLoach. All the staff are very helpful. I have been a BB&T Customer for over 40 years, when it was Lexington State Bank !
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Batesburg?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What are the general business hours of Truist in Batesburg?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What types of accounts can I open at Truist?
Truist offers checking accounts for day-to-day transactions and savings accounts for saving money towards goals or emergencies.
How can I open a new account at Truist?
You can open an account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that certificates of deposit (CDs) must be opened at a branch.
How do I activate my Truist debit card?
Activate your Truist debit card online to use it for digital and in-person payments.
What services does Truist offer related to business banking?
Truist provides business checking accounts, business loans, treasury services, cash management, and small business banking solutions.
Are there any nearby grocery stores close to Truist in Batesburg?
Yes, nearby grocery stores include KJ's Market and Hometown BI-LO, which are convenient if you want to shop for groceries before or after visiting Truist.
What nearby dining options are available near Truist?
You can find several dining options nearby such as Pelican’s SnoBalls for shaved ice, Pizza Hut for pizza, China One for Chinese cuisine, and Subway for sandwiches.
Are there other financial institutions near Truist in Batesburg?
Yes, BB&T bank and AllSouth Federal Credit Union are nearby, as well as Western Union for money transfer services, which might be useful for your financial needs.
How can nearby services like UPS Access Point and Advance Auto Parts be useful during my visit to Truist?
UPS Access Point offers package shipping and pickup nearby, making it convenient for sending parcels. Advance Auto Parts is also nearby for automotive accessories or parts if needed.