Truist

2.8
19 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
303 W COLUMBIA AVE, BATESBURG, SC
29006, United States

Hours

Reviews

2.8
19 reviews
5 stars
8
4 stars
0
3 stars
1
2 stars
1
1 star
9
  • JR
    John Rogers
    Jul 9, 2024
    1.0
    Can also confirm that customer service is abysmal. Seriously, I'm an understanding person, but it's so consistently bad. There are 2 ladies that are consistently nice and polite. The rest stopped caring a long time ago. I have worked with many banks in my time, but I have never had the misfortune to have to put up with anything like this. I wouldn't know where to start. From the customer service. The drop box is always closed for repairs. I've been handed notices of possible inconveniences before. Never have I been given a PSA for the customers to be better and stop inconveniencing them with how we order bills in our deposits, but there's a first time for everything. They're bank standards slow. I've been snarled and scoffed at. The amount time they wasted of my life giving me the run around is probably days at this point. I really dont have high standards for bank visits but I've had better worst experiences at the DMV.
  • KJ
    Keo Jenkins
    Nov 11, 2020
    5.0
    Very helpful always
  • CC
    curtis cameron
    Oct 16, 2020
    1.0
    Keep the ATM working!!! If you’re not going to allow people inside have the decency to keep the ATM WORKING!! I go by there so many times and it’s out of service!!!
  • RS
    RANDALL D SMITH
    Aug 26, 2019
    5.0
    Excellent service especially with the Branch Manager Linda DeLoach. All the staff are very helpful. I have been a BB&T Customer for over 40 years, when it was Lexington State Bank !

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.