From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.
Useless customer service and the manager Moh Tapsoba is very rude and condescending. i would give this branch a 0 star if i could.
HL
Henry Lovgren
Dec 16, 2025
1.0
If it weren’t for the fact that TD is most advantageous for my banking needs, I’d certainly go elsewhere. It’s a sad state of affairs when those who deal directly with money have no respect for the customer. While I managed to escape with a solidly mediocre experience, witnessing staff yelling at a woman clearly hard of hearing was an alarming sight to say the least.
RP
Rutu Parikh
Nov 17, 2025
1.0
Staff is neither cooperative nor professional. They kept me revisiting the branch because they didn’t know how to solve my issue
FF
Fekrolab
Nov 7, 2025
1.0
Extremely disappointing experience at this TD branch. I came with my 72-year-old father after his TD credit card went missing. Instead of clear support, staff were dismissive, smiled through our explanation of a serious security issue, gave us the wrong number to call for the card, printed the wrong account statement with no apology, and told us to “just do it in the app” when we asked for help with his chequing after locking it for safety.
For a senior client with limited french and long-standing high balances at TD, this attitude and lack of professionalism are unacceptable. This branch urgently needs better training on fraud procedures, accessibility, and basic respect.
Frequently Asked Questions About TD Canada Trust Branch and ATM
What types of banking services does TD Canada Trust Branch and ATM offer?
They provide a variety of Chequing and Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning services for personal and business banking needs.
What are the operating hours of this TD Canada Trust branch?
The branch is open Monday, Tuesday, and Friday from 9:00 AM to 6:00 PM; Wednesday and Thursday from 9:00 AM to 8:00 PM; Saturday from 9:00 AM to 4:00 PM; and closed on Sundays.
Is it possible to schedule an appointment at this TD Canada Trust branch?
Yes, you can schedule an appointment online via their booking URL to plan your visit.
Does this branch have a drive-through service?
No, this TD Canada Trust branch does not have a drive-through service.
Which languages are supported at the TD Canada Trust Branch and ATM?
The branch supports Spanish, Arabic, French, Russian, English, and Italian languages.
What is the address and contact number for TD Canada Trust Branch and ATM?
The address is 5409 Ch Queen-Mary, Montreal, QC, H3X1V1, Canada. The main phone number is +1 514-489-9381.
Are there any nearby restaurants you can visit before or after your banking at TD Canada Trust?
Yes, nearby restaurants include Poutineville, Poutineville Queen Mary, Copper Branch, Solomos, Sopoong, Yia Sou Greek Grill, and Wasabi Sushi, offering a range of cuisines from Canadian to Asian and Mediterranean.
Can I find coffee and bakery options close to the TD Canada Trust Branch?
Yes, Starbucks Canada and Cantor Bakeries are nearby and offer coffee, baked goods, and light meals for your convenience.
Are there any childcare or family services near the TD Canada Trust branch?
Garderie Petit a Petit, a childcare center, is located nearby, which might be convenient for customers with children.
If I am coming to the TD Canada Trust branch by public transit, are there any notable places nearby to help me navigate?
Nearby landmarks such as Poutineville restaurant, Starbucks Canada, and Cantor Bakeries can help you orient yourself when arriving in the area around the TD Canada Trust branch.