easyfinancial provides customers with fast and accessible personal loans. For those with bad credit, we offer unsecured, secured and debt consolidation loans. We value building relationships with our customers by providing excellent customer service.
I had a very frustrating and unacceptable experience with Easy Financière.
In December, I applied after being told my application was pre-approved. I submitted all required documents and information and fully cooperated throughout the process. After several steps, I was informed that my application could not be completed due to an issue with one of my documents.
In January, I received another call from a different agent stating that my application was approved to continue the process. I clearly explained what had happened in December and specifically asked whether this time the application would truly go through, since it had already failed once. The agent assured me it would, stating that he had received approval from a superior department.
Based on this confirmation, I went through the entire process again—sending all documents once more and answering all questions. Unfortunately, the application failed again for the exact same reason as in December.
This situation caused a significant waste of my time and shows a serious lack of internal communication and professionalism. Giving conflicting information and asking clients to repeat the same process without resolving known issues is unacceptable. I am extremely disappointed with the way my application was handled.
JS
Joe Saki
Dec 5, 2025
1.0
Extremely rude collections department, called me with no introduction, talked over me and didn’t believe I paid off the loan. Called the head office and they confirmed everything was paid off. Super unprofessional from Cedine, told me call was recorded, I hope someone listens to that call
GA
Gretta A
Nov 3, 2025
5.0
Merci à Laetitia pour son accompagnement,
Elle a été très professionnelle tout au long du processus.Je vous la recommande :)
JR
John Rooney
Oct 21, 2025
5.0
Very happy with the service Thank you.
s very professional.and very kind
Leatitia
SU
Solange Un
Oct 15, 2025
5.0
The service was fast and efficient . Very nice people especially Leatitia K. an amazing person and very patient. She was on break when I got there but decided to shorten her break just to attend to me. She explained everything to me detailing and made sure I understood everything.
easyfinancière offers fast and accessible personal loans including unsecured, secured, and debt consolidation loans, especially for customers with bad credit.
Where is easyfinancière located?
easyfinancière is located at 6849 Newman Blvd, Unit 2600, LaSalle, QC H8N 3E4, Canada.
What are the business hours of easyfinancière?
easyfinancière is open Monday to Friday from 10:00 to 19:00, and on Saturday from 09:00 to 17:00. It is closed on Sundays.
How can I contact easyfinancière by phone?
You can reach easyfinancière by calling +1 438-800-1940.
Does easyfinancière have a mobile app?
Yes, easyfinancière offers the GoEasy Connect app available on both Android and iOS platforms.
What is the timezone for easyfinancière's location?
easyfinancière operates in the America/Toronto timezone.
What nearby places can customers visit before or after their appointment at easyfinancière?
Customers can visit nearby places such as Lunetterie New Look for optometry services, Boston Pizza for dining, and Maxi for groceries.
Are there any dining options close to easyfinancière?
Yes, nearby dining options include Boston Pizza, offering pizza and Canadian cuisine, and Allô Mon Coco, which serves breakfast and brunch.
Where can customers find eyewear and optician services near easyfinancière?
Lunetterie New Look, an optometrist and eyewear provider, is located nearby for customers needing such services.
Is there a grocery store near easyfinancière for convenient shopping?
Maxi, a nearby supermarket with bakery services, is conveniently located close to easyfinancière for customers to do their grocery shopping.