KeyBank

2.8
18 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
9 Easton Rd, Willow Grove, PA
19090, United States

Hours

Reviews

2.8
18 reviews
5 stars
7
4 stars
1
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0
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1
1 star
9
  • TC
    Takieyah Clemens
    Dec 21, 2025
    1.0
    At first I wasn’t suspicious of the atm miscounting but apparently the drive thru ATM has continuously miscounted. I’m a server a nearby restaurant and usually would insert my tips/money into my banking account in my daily commute home and today when I inserted my money into my account it took the 1s, 5s, and 10s and spit back out the 20s and 50s I was attempting to clear my overdraft prior to getting charged the fee on my account however the money inserted at this locations drive thru atm was not even on my transactions. I immediately called customer service and will be paying key bank a visit tomorrow morning to get this issue resolved.
  • DE
    David Eves
    Dec 2, 2025
    5.0
    Could not be happier with the individual people I deal with at my local branch and customer service has been quick and lightning fast. Two times my ATM/Debit card was compromised during the overnight hours and both times their security team was on it and alerted me ASAP. Whatever funds that were fraudulently used were identified and refunded into my account that day. Got me a new card as S.O.P and as a precaution they kept an eye on my account. That and the branch where I opened my account all remember me by name and every time I go in there all say hello using my name. May not seem like much…..but it’s definitely a nice touch. Thank you Key Bank….
  • JK
    Justin Kaller
    Dec 10, 2021
    5.0
    We switched our business banking here a few months ago and Stani made the process a breeze. The people are easy to deal and always eager to help.
  • AA
    Alex Asplundh
    Aug 7, 2020
    1.0
    I wanted to rate this branch a - 10 but I can't find a way to do that
  • RA
    Rana Alghamdi
    Jun 23, 2019
    2.0
    this is the weirdest bank in the US. Not safe

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Willow Grove?

KeyBank in Willow Grove is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.

Does the KeyBank branch in Willow Grove have drive-through service?

Yes, KeyBank offers drive-through service from 9:00 AM to 4:00 PM Monday through Thursday, 9:00 AM to 5:00 PM on Friday, and 9:00 AM to 1:00 PM on Saturday. It is closed on Sundays.