Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
12 reviews
5 stars
2
4 stars
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3 stars0
2 stars
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1 star
7
- CMClark MattisonJan 2, 20261.0Running out of money in the ATM happens too much. 9 times now it has told me "we have insufficient funds to process your request"
- APalex perezMar 15, 20244.0Muy buen servicio
- CMcharlie markFeb 5, 20221.0Fix your app . Bb&t app worked flawless . Your app is a total joke. If I have to reset my password again I'm changing banks. This is ridiculous. Your trusted with our personal information and cannot even keep an app operating correctly. If this is the future of bb&t it's bleak
- TBTeddy BarrettDec 2, 20191.0I would give 0 stars if possible worst customer service at both the branch and the overall bank. They are all very polite at the branch but don’t know the bank’s policies correctly and got conflicting information from both the customer service number and the bank. I tried 4 times to get help and was completely ignored and the bank branch manager said she was going to take care of it and I never heard back and nothing was done. They charge fee’s for everything and just want your money in their pocket. I high recommend looking for another bank that actually cares about the customers and has employees that know the policy. I even had trouble closing my account and getting MY money out when I wanted to close it. I didn’t have a debt card or anything linked to the account to use and just wanted my money and the account closed which they make as difficult as possible when it’s your money and your account!
- EKEva KavanaughMay 20, 20194.0Haven't had any problems with the employees. Always taken care of promptly & with a smile.Seems that they're always merging with another bank.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular banking hours at Truist in West Grove, PA?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does Truist offer drive-through banking services and what are the hours?
Yes, Truist offers drive-through banking Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.
How can I open a new account with Truist?
You can open a new account online, via phone, or by visiting a branch during business hours. Online applications require waiting for mailed debit cards, but branch visits provide a temporary debit card immediately.
What types of accounts does Truist offer for managing money?
Truist offers checking accounts for daily transactions and savings accounts for saving towards goals or emergencies, each suited for different financial needs.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person payments securely.
Which nearby banks could I visit besides Truist if needed?
Suntrust Bank is a nearby bank you can visit in West Grove, providing alternative banking services close to Truist.
Are there any nearby restaurants where I can dine before or after visiting Truist?
Yes, there are several nearby dining options including Dairy Queen for fast food, Capriotti’s Sandwich Shop for sandwiches, Sakura Hibachi & Sushi for Japanese cuisine, and McDonald’s for quick meals.
What local amenities near Truist can provide health and wellness services?
Close to Truist, you can find Hendrix Orthodontics for dental care, Inner Beauty Massage Therapy, Senior Fit Physical Therapy, and A Better You Wellness Center for various health and wellness needs.
Can I schedule an appointment to visit Truist branch in West Grove?
Yes, appointments can be scheduled online through Truist’s reservation system for your convenience.
What special financial services does Truist provide to support businesses?
Truist offers business loans, business checking accounts, small business banking, treasury services, leasing services, and cash management by appointment to assist local businesses.