Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.3
7 reviews
5 stars
4
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1 star
3
- RPRudra PandyaJun 10, 20255.0In the Truist bank, Deja McNeil, James, and all staff helped me to opened my 1st bank account. Everyone is nice and kind. Thank you so much for all help. Thank you.
- M6Max 656565Apr 8, 20251.0Yesterday l went to Truist on High Street with two deposits and Sonya took my deposits. The deposits were for two different accounts, but she put both deposits in one account. Today l went to the branch and told her of her mistake and she said nothing; no sorry that happened, no apology. This is very unprofessional, and the only reason l go there is the location is convenient. They have asked me to open a personal account and this instance is why l never would.
- SHSTACEY HOLLANDFeb 21, 20251.0Poor customer service and lack of consideration and caring with a fraud victim. Don't bank with Truist. Go elsewhere.
- PPPratiksha PandyaFeb 7, 20255.0The staff is great at this branch. Always friendly and helpful.
- DSDavid SpontakAug 5, 20241.0I have never been treated as badly as I was at this branch. The absence of empathy and caring for a customer is astounding. Will never deal with this bank again. So glad that there are many to choose from.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular branch hours for Truist in West Chester?
The Truist branch at 1 N High St, West Chester is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Is there a drive-through service available at Truist West Chester location?
No, the Truist branch in West Chester does not have drive-through hours; the drive-through is closed every day of the week.
How can I open a new account at Truist?
You can open a new account online, by phone, or by visiting a branch. CDs must be opened at the branch. Online applications require waiting for debit cards and checks by mail or picking up a temporary card in branch.
How do I activate my Truist debit card?
Activate your debit card online to use it for digital purchases and in-person payments linked to your checking account.
Which products and services does Truist West Chester offer?
Products include checking, commercial accounts, credit cards, loans, mortgage, online & mobile banking, personal savings, small business banking, and wealth management. Services include deposit transactions, loans, insurance, investment, treasury, trust, foreign currency exchange, and more.
Where is Truist West Chester located?
Truist is located at 1 N High St, West Chester, PA 19380, USA.
Are there any restaurants near Truist West Chester for dining before or after my visit?
Yes, nearby dining options include Saucey (pizza and American cuisine), 9Prime (steakhouse and bar), Market Street Grill (American diner), and Nooddi - Thai Chef for noodles and Thai food, all within walking distance.
Are there other banks near the Truist branch in West Chester?
Yes, nearby banks include Chase with ATMs, Susquehanna Bank - West Chester Office, and a BB&T ATM, providing additional banking options close to Truist.
What nearby professional services can I find around Truist West Chester?
Nearby professional services include The Brooks Group and Associates (marketing), Smart Pharmaceutical Consulting, Oakbourne Advisors (financial advising), Lamb McErlane PC (legal services), and Corr Safety Professionals (occupational safety and investigation).
How can I book an appointment or find more information about Truist services?
You can book appointments via Truist's reservation URL at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment or visit their website for detailed information.