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About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
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- SDSoft Dig6 days ago1.0If our company could, we would give this branch 0 stars. Awful Branch management that after 3 or 4 months has just taken us a ride in circles and we seem to be starting all over. Never been so frustrated. Stay far far away if you can.
- CICelina InthaphoneNov 13, 20251.0DO NOT bank with Truist. I came to this branch opening a simple checking account for my upcoming trip as do not have a debit card. Opened the account with BRANCH LEADER CHITKRA thought everything went well went home and tried access my app and it said I was restricted I called Truist they told me she put the wrong date of birth and messed up my name and did not list under the account that I am a student. I have to go to TWO DIFFERENT BRANCHES before I could have this sorted just to have my card lost in the mail and Truist refused to issue me a temporary card so I closed my account as I refuse to deal with a bank like this. I HAVE NEVER experienced issues like this with a bank and especially with a branch leader she messed my whole ways of means for my trip and how can you mess up my name and date of birth when you are a given a government issue ID card in ur own hands. if you bank with Truist DO NOT GO TO THIS BRANCH AND DO NOT OPEN OR DEAL WITH ANYTHING INVOLVING THE BRANCH LEADER. highly disappointed.
- SSStephen StojowskiSep 28, 20225.0We opened a new checking account for a small non-profit organization, and the staff could not have been more knowledgeable, friendly, and helpful. Big change from our previous bank (which will go unmentioned, but their initials are PNC) which treated us very poorly. Word to the wise: This is true of all banks, but you can always get a better deal on check printing when you go to a discount printer (Google "check printing"). Truist is fine with us getting our checks anywhere we want. This branch is not open on Saturdays, but what the heck, I'm retired.
- DHDianne HoganOct 22, 20211.0Numerous visits with the Manger concerning identify theft. 3 months later, a different BB&T, paperwork started within MINUTES. My privacy was finally addressed, policy not followed at this location. The young professional woman that helped me stated she worked at this location and requested a transfer. West Chester’s loss is Honey Brook’s gain!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in West Chester, PA?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Can I open a checking or savings account at Truist and what are the differences?
Checking accounts are for everyday transactions like debit card purchases and deposits. Savings accounts are intended for saving money towards goals or emergencies.
How can I open a new account at Truist?
You can open an account online, by visiting a branch during business hours, or by phone at 844-4TRUIST. Temporary debit cards are available immediately if you visit a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making purchases and payments.
What are the main services offered by Truist at this location?
Services include deposit transactions, various loans, credit cards, mortgage loans, insurance and investment services, and foreign currency exchange.
Is there a Truist ATM near the branch on E Boot Rd?
Yes, there is a BB&T ATM and a LibertyX Bitcoin ATM nearby for convenient cash access.
Are there places to eat near the Truist branch at 1371 E Boot Rd?
Yes, nearby dining options include Vanos Pizza & Italian Restaurant, Alessandro’s Pizzeria, and SUBWAY for quick meals.
What nearby locations can I visit before or after banking at Truist?
You might visit Starbucks nearby for coffee, or stop by GIANT Food Stores for groceries after your bank visit.
Can I schedule a banking appointment at Truist West Chester?
Yes, appointments can be made via the online reservation system to meet specific banking needs.
What is the best way to contact Truist West Chester?
You can reach them by phone at +1 484-881-4500 or visit their website for more information and services.