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At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
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Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-thru service hours at Truist in West Chester?
The drive-thru is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a new account at Truist online or do I need to visit a branch?
You can open a new account online, by phone, or at a branch. Note that Certificates of Deposit (CDs) must be opened in person at a branch.
How do I activate my Truist debit card?
You need to activate your debit card online to use it for digital purchases and in-person payments.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts to help you save for goals or emergencies.
What banking products and services are available at Truist West Chester?
Products include Checking, Commercial, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management services.
What are Truist's business hours?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and is closed on weekends.
Are there other banking or ATM options near Truist in West Chester?
Yes, nearby you can find BB&T ATM and KeyBank ATM, which can be convenient for cash withdrawals or deposits before or after your visit to Truist.
What dining options are available near Truist in West Chester?
Nearby restaurants include Taco Maya Mexican Grill, Byrsa Bistro & Pizza, Osteria Ama, King Wok Chinese Restaurant, and Alexandria Pizzeria, great for grabbing a meal after your banking visit.
Are there any health and beauty services close to Truist?
Yes, Chester County Chiropractic, BeautyMark West Chester medical spa, Calista Salon & Spa, Big League Westtown hair salon, and C & D Nails offer various health and beauty treatments nearby.
How can I make an appointment or reservation with Truist?
You can schedule an appointment online via Truist's reservation system at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.