Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
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10 reviews
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- RDRuss DiGiallorenzoAug 21, 20241.0This is the worst bank ever, run
- BMBen MooreOct 16, 20181.0Very poor customer service, you're just a number on a spreadsheet to them. This is nothing more than massive bank that aims to maximize revenue and buy out all of the competition. Take your business elsewhere where they actually care about you as a client and your financial needs.
- DDDavidApr 3, 20181.0Went there to get change from the counter cause I just went to the ATM on the side. There was one lady there and I was in line with nobody else waiting. The lady was apparently signing off checks or what not, but she made me wait a couple minutes before she wanted to assist me. You shouldn't profile people based on age and needs. Get better employees at the counter who'll help your customer service be better. Terrible employees who don't care about what you need here!
- ASAnn SongDec 1, 20151.0Attempted to close my accounts there. Promised it would be done the next business day. Two weeks later, nope. Oh, and the fact that I've tried to call several times during business hours and been dumped into a fricking voice mail tells you pretty much everything you need to know about their customer service philosophy.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Drive-Through hours for Truist in West Chester, PA?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I open a checking or savings account at Truist?
Yes, Truist offers both checking accounts for everyday transactions and savings accounts for saving towards goals or emergencies.
How can I open a new account with Truist?
You can open a new account online, at a Truist branch, or by phone. Note that Certificates of Deposit (CDs) must be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to begin using it for in-person and digital transactions.
What services does Truist in West Chester offer?
Truist provides services such as deposit transactions, loans, credit cards, mortgage loans, insurance, investment services, cash management, and foreign currency exchange.
What are the general business hours for the Truist branch in West Chester?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Are there any nearby ATMs I can use apart from Truist ATMs?
Yes, there is a BB&T ATM nearby where you can access ATM services in the West Chester area.
What local medical facilities are near Truist in West Chester?
Nearby medical facilities include Medical Rehabilitation Centers of PA, Hurley Dermatology PC, West Chester Dental Arts, and White Robert S Dental Associates.
Are there nearby parks or recreational spots around Truist?
Yes, Hallowell Park is located nearby where visitors can enjoy outdoor activities before or after their banking visit.
What should I know about visiting Truist in West Chester regarding location and contact?
Truist is located at 311 N 5 Points Rd, West Chester, PA 19380. You can reach them by phone at +1 484-881-4460 or visit their website for more information.