KeyBank

2.3
18 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
200 W Beau St, Washington, PA
15301, United States

Hours

Reviews

2.3
18 reviews
5 stars
5
4 stars
1
3 stars
0
2 stars
0
1 star
12
  • RD
    ron duray
    Jan 16, 2019
    5.0
    Laura Hickman and the Entire Staff are very Friendly, Knowledgeable and Attentive. In 2018 my Sister passed away, Laura helped me through some Estate matters (forms, transfers, etc.). Her Knowledge and Ability to navigate through seemingly overwhelming paperwork, makes her an Excellent Asset to this branch.
  • AW
    Alice Wimert
    Jun 27, 2018
    1.0
    It is a shame that customer service personnel are so rude and condescending. I had to deal with Laura Heckman today regarding an account that we have not been able to access for over 6 months. She could not help us because they handle that at another office. I have spent countless hours at this bank trying to work on an estate account. We asked for the manager and was told he was out of the office. I spent 5 minutes explaining to her the circumstances. She paid not one bit of attention to our concerns and when I tried to explain it again she became defensive. She has no authority to talk to customers that way. She is not an asset to this company. We ended up dealing with Robin and Lorrie who were courteous and helped us.. I see other complaints about her on your site, obviously this is an ongoing problem and hopefully will be resolved.
  • AK
    Ashley Korte
    Jun 14, 2018
    1.0
    This bank is not what it used to be at all! Not friendly tellers and management is awful. I dread going in for any transaction big or small. I am switching to Washington financial ASAP!
  • ZZ
    Zane
    Sep 16, 2017
    1.0
    It is a terrible location with deplorable customer service standards. I dealt with Laura, and I can honestly say that I have never had worst customer before from a bank in my life.
  • TD
    Trevor DeThomas
    Aug 3, 2017
    1.0
    I bank at Northwest but had to make a quick withdrawl at Key Bank's ATM. In my hurry, I forgot the card in the ATM. I went to go get it today and they SHREDDED my card and told me to get a new one. While this isn't against the law, there is also no regulation saying that they have to do this. They are just being spiteful and it's pathetic. Will never even so much as use this bank's ATM again.

Frequently Asked Questions About KeyBank

What are KeyBank Washington PA branch's regular business hours?

The KeyBank Washington PA branch is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.

Is there a drive-through available at this KeyBank location and what are its hours?

Yes, KeyBank in Washington PA offers a drive-through service that operates Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.