At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Citizens ATMs offer languages: English, Spanish, French, Chinese(Mandarin), Russian, Portuguese and Korean. (Languages vary depending on location. See specific site for details)
Do Citizens ATMs offer Multiple Denominations?
Citizens offers bills: 5’s, 10’s, 20’s, and 100’s. (Offerings vary by location. See specific site for details)
Do Citizens ATMs allow for card and phone tap transactions?
Yes! Card tap is available at most Branch and Citizens Owned ATMs. Phone tap is also available at most Branch and Citizens Owned ATMs using a Citizens debit card loaded to your mobile wallet.
How can I personalize my ATM experience?
Citizens customers can set Preferences for language, receipt options including e-Receipts and Fast Cash to make transaction processing easier. Preferences available at most Branch and Citizens Owned ATMs
Am I able to deposit cash and checks at Citizens ATMs?
Citizens customers can make cash and check deposits at Full Service ATMs. (See specific site for ATM details)
Are Citizens ATMs available 24/7?
Most Citizens ATMs are available 24/7. ATMs located in stores, venues etc. are available during location hours of operation. (See specific site for details)
Does Citizens have Video Tellers?
Yes! You can connect with a live teller whenever help is needed. Virtual Assistants can provide additional services at select locations. (See specific site for details)
What languages are available at Citizens ATMs?
Citizens ATMs offer English, Spanish, French, Chinese (Mandarin), Russian, Portuguese, and Korean. Language availability varies by location.
Can I get different bill denominations from Citizens ATMs?
Yes, Citizens ATMs dispense $5, $10, $20, and $100 bills, though offerings vary by location.
Are card and phone tap transactions supported at Citizens ATMs?
Most Branch and Citizens Owned ATMs support card tap and phone tap transactions with a Citizens debit card loaded to your mobile wallet.
How can I personalize my experience at a Citizens ATM?
You can set preferences for language, receipt options including e-Receipts, and Fast Cash at most Branch and Citizens Owned ATMs for a smoother transaction.
Can I deposit cash and checks at Citizens ATMs?
Yes, full service ATMs allow Citizens customers to make cash and check deposits; check specific site details for availability.
Are Citizens ATMs open 24/7?
Most Citizens ATMs are available 24/7, but those located in stores or venues operate during those locations' hours.
Does Citizens provide video teller services at their ATMs?
Yes, you can connect with a live teller or virtual assistant at select locations when help is needed.
How can nearby places like Citizens Bank help me when visiting the Citizens ATM?
The nearby Citizens Bank can assist with additional banking services beyond ATM access, providing comprehensive support for your financial needs.
What nearby spots can I visit for food or treats before or after using the Citizens ATM?
You can visit nearby places like Billy's Homemade Candies, Dutch-Maid Bakery, Homemade Cravings bakery, or Tlacuani Mexican Restaurant Bar and Grill for snacks or meals.
Are there entertainment or community spots near Citizens ATM worth checking out?
Yes, places like Temple Fire Co No 1 Social Quarters (arcade) and Berks County Patriots community service are nearby for entertainment or community involvement.